西尔维亚坎昆公寓酒店

Rooms are not well kept - doors don’t closed all the way - halls with windows had missing parts making it dangerous for families with kids Staff was not helpful at all - front desk people weee never able to answer questions or concerns they will only tell you to scan a code to dial someone in charge but no one ever answer

Todo muy bien , excelente ubicación

Por la ubicación y precio lo recomiendo, pero las instalaciones ya están muy viejas y el personal tiene pésima atención

Great stay

Uma grata surpresa esse apart hotel. Ótima localiza, quarto amplo, custo benefício muito bacana. Super bem conservado o quarto e mobilias. Piscina ampla e acesso direto a praia. Único ponto seria o banheiro, faltou uma porta de vidro para tomar banho, a cortina acaba molhando em volta

Excelente lugar. Vista al mar

Lo localización es extremadamente buena. Nos toco que la alberca estaba cerrada porque estaban actualizando las palapas que están alrededor. Muy inconveniente hacer este tipo de trabajos en plena temporada alta. Cuando llegamos solo nos pudieron dar 1 de 4 toallas de playa que necesitábamos. La suite nos la entregaron casi una hora después de la hora oficial de check in.

La vista increíble! No hay nada como el mar de Cancun... El departamento super cómodo y super completo. Sin duda, regreso pronto. Muy recomendado

Buen hotel excelente trato Pero lo mejor fue la maravillosa vista al mar de Can cun

Hermosa playa, vista ubicacion y alberca. La pasamos de lo mejor.

Quarto muito bom, com uma vista maravilhosa, espaçoso, limpo. Localização muito boa. Um dos melhores que já me hospedei.

ROACH INFESTED!!! Very disappointing stay at Salvia Apartments. While the beach view was beautiful and the staff was friendly, the room conditions were unacceptable. The beds were extremely hard, and the comforters and towels were stained and worn. The biggest issue was the roaches. On our first night, we saw multiple roaches in the kitchen, including large and small ones. We also found a baby roach in the restroom and even saw one crawling up the wall next to the couch. It was disturbing enough that we had to sleep with the lights on. Communication was initially frustrating, as we didn’t hear back from the host until the next day and the front desk couldn’t assist. That said, once contacted, the host did respond, offered a room change, and reimbursement, which we appreciated. Also, the apartment is located in a very busy party area, and the loud music at night can be disruptive—especially for light sleepers. However, between the infestation and poor maintenance (including a damaged bathroom ceiling), I would not recommend staying here.

WARNING: A $184 USD/Night Health, Safety, and Noise Nightmare! DO NOT BOOK THIS PROPERTY. I paid $184 USD per night for a room that failed every basic standard of safety, security, and hygiene. I have uploaded photos and video to document these unacceptable conditions. ​The Major Safety & Security Failures: ​Zero Security in this Room!! The exterior door leading to the public hallway had no deadbolt. It only had a flimsy, bathroom-style privacy lock. As a guest, I felt completely unsafe and exposed in this room. Staff would lighthy tap on door before entering not speaking English. ​Electrical Hazard!: There is an open hole in the balcony ceiling with exposed wiring where a light fixture should be (see photo). This is a blatant building code violation. ​Biohazard in the Shower!: There was zero hot water and no real water pressure even for a cold shower. Worse, the shower does not drain at all (see video). I had to stand in ankle-deep, stagnant drainage filth. Management ignored my reports for my entire three-day stay. ​Additional Neglect: ​Non-Stop Construction: There is major construction next door that was never disclosed. Expect power tools and heavy machinery noise throughout the day. ​Zero Housekeeping: Upon check-in, the bed wasn't even properly made (see photo), and the paint is peeling/bubbling off the walls and shelves. ​Bizarre Setup: Two unplugged lamps were left sitting on the dresser, blocking the TV. ​This property is a health hazard, and security risk!

Localização excelente. Um pouco barulhento a noite visto que é ao lado de baladas. O horário de check in às 16h e check out às 11h é um ponto negativo. Além disso existe uma cobrança de 2000 pesos de calção para cobrir eventuais danos, essa informação poderia estar mais clara no anúncio.

De ruime studio was aan renovatie toe; de badkamer/wc was erg klein; de keukenvoorzieningen waren beperkt (één gewone pan) maar je gaat meestal buiten de deur eten: het eigen restaurant is uitstekend. De airco is prima en dat is nodeig als de zon 's ochtend pal op het balkon staat; Voornaamste minpunt is de enorme herrie van de naastgelegen beachclub

Die Lage

This hotel/condos is a scam. The pictures are not of what you are going to get. Everything is very old and broken. It's not 3 star property by any means. I read other reviews complaining about noise from the near by club, to us it wasnt a big issue. However the room door doesn't close unless you slam it. So don't plan on going to sleep before any of your neighbors get home. Worst hotel I've ever stayed at!

No good

Beautiful view

La habitación tenía mal olor. Limpiaban la habitación cada dos días