坎昆凯悦乐家酒店 - 仅限成人 - 全包

其他
9.2
/10
Exceptional
981个评论

客人对住宿的评价

Nicholas
10.0
/ 10
Excellent stay. I am giving Ziva Adults 5 stars only because the competition in all inclusives is generally weak. I’ve stayed up and down both coasts of Mexico for almost 30 years. While Ziva definitely has room for improvement it is superior to the other all inclusives. Especially when comparing to the larger all inclusives. I find the smaller, boutique all inclusives to be better than the larger ones. Why did I like Ziva? Outstanding service. The staff are fabulous! Tip these people well. They are awesome. The beaches. The beach to the left of the lighthouse might be the nicest beach on the Cancun hotel strip. The adults only rooftop pool is wonderful. Great views. The drinks are strong. Lots of good brands of liquor available. The food is better than at most all inclusives. Great variety at the breakfast buffet. Don’t expect dining on par with the best restaurants in North America. You won’t find that at any all inclusive. But, the food is fine. One downer is that because they don’t accept reservations, there can be a long wait. They have no system to be able to tell you how long the wait will be. This is unacceptable and needs to change. It also would be nice if they offered more than one adults only restaurant. They advertise kayaks and paddle boards being available for the guests. I own two boards and always board at whatever resort. Well, their one and only board had no fin and looked like it had survived the Mexican revolution. But, all things considered, I’ll be back
Makeitha Jonyae
10.0
/ 10
This was the best experience ever. My husband and I went for my birthday and had an amazing and wonderful time!! Everyone was so courteous, generous, and kind. Their bestie of love by placing their hand over their heart when walking by or near you was so amicable. Everywhere you at our drank they were catering. The hotel was clean, updated, and lovely throughout. The pills and jacuzzi were amazing. Our view of the ocean from our room was tranquilizing. We truly did not want to leave. Our butlers were so catering, brought whatever we needed, filled our jacuzzi when asked, brought a bottle of champagne fault, and decorated our door and room with roses and balloons. We loved it so much there and did not want to leave and can't wait to come back! We will not stay anywhere else. The view of the ocean was perfect and going from restaurant to bar and having access to drinks within reach really made this the BEST BIRTHDAY TRIP EVER!!
Robert Michael
10.0
/ 10
Our butler, David, was amazing. And so is this resort. We celebrated our 29th anniversary here this month and we couldn't have asked for a better experience.
在该地区
查看地图
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

主要设施

更多
游泳池
餐厅
24 小时前台
停车场
WiFi
电梯
当您访问Benito Juárez时,入住坎昆凯悦乐家酒店 - 仅限成人 - 全包是一个不错的选择。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
更多
登录成功!
现在您可以享受更多优惠,包括在入住日期附近付款的选项!

坎昆凯悦乐家酒店 - 仅限成人 - 全包周围有什么

探索更多地方
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
其他 Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
其他 2 Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

进一步了解坎昆凯悦乐家酒店 - 仅限成人 - 全包

位置


当您访问Benito Juárez时,入住坎昆凯悦乐家酒店 - 仅限成人 - 全包是一个不错的选择。

关于坎昆凯悦乐家酒店 - 仅限成人 - 全包

最高品质的服务加上其广泛的设施,让您获得极致的假期体验。

入住期间,一定要去这家住宿的健身中心锻炼一下。

无论您是独自旅行还是与亲人一起旅行,您都可以在泳池度过愉快而轻松的一天。

获得最优惠的价格,享受最优质的水疗护理,放松身心,焕发活力。

24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。

在坎昆凯悦乐家酒店 - 仅限成人 - 全包品尝您最喜爱的菜肴,这里有专为您准备的特色菜肴。

在坎昆凯悦乐家酒店 - 仅限成人 - 全包入住期间,留下珍贵而难忘的回忆。

坎昆凯悦乐家酒店 - 仅限成人 - 全包的所有设施

其他 Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
其他

活动

  • 沙滩伞
  • 热水浴缸
  • 室外游泳池
  • Spa
  • 花园
  • 沙滩巾
  • 桑拿
  • 蒸汽浴室
  • 海滩小屋(收费)
  • 海滩躺椅
  • 泳池躺椅

酒店服务

  • 洗衣服务
  • 大堂报纸
  • 旅行
  • 婚礼服务
  • 行李寄存
  • 24小时接待员
  • 门房

公共设施

  • OTHER
  • 咖啡店
  • 电梯
  • 餐厅
  • 保险箱

一般

  • 吸烟区
  • 屋顶露台
  • 停车场
  • 露台

附近设施

  • 纪念品商店
  • 杂货店
  • 美发沙龙
  • ATM/银行

食物和饮品

  • 酒吧
  • 池畔酒吧
  • 小吃店

体育和娱乐

  • 室外网球场
  • 健身
  • 台球

商业设施

  • 会议设施
  • 商务中心

交通

  • 代客停车

连接

  • 免费WiFi

住宿政策与一般信息在坎昆凯悦乐家酒店 - 仅限成人 - 全包

重要备注
  • 可能需收取加人费用,具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
  • 特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
  • 此住宿接待方接受以信用卡付款;恕不接受现金
  • 此住宿有权在住客到达之前向其索取信用卡预授权。
  • 该住宿场所采用的安全设施包括:一氧化碳探测器、灭火器、烟雾报警器、保安系统和急救包。
  • 此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
  • 请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

凯悦规定,即便住客已要求保证隐私,有人入住的客房在每 24 小时内也必须有员工进房查看至少一次。在进入有人入住的客房之前,我们会尽可能预先通知已登记的住客。前台工作人员将在住客到店时接待。 酒店位于面向全年龄段开放的 Hyatt Ziva 坎昆度假村,但仅允许成人入内,部分区域和设施与度假村是共享使用的。

Hotel only accepts guests with minimum age of 18

入住/退房时间

入住:
从 15:00
退房:
在此之前 12:00
酒店政策暂未公布。

一般信息

热门设施
游泳池, 餐厅, 24 小时前台, 停车场, WiFi, 电梯
入住/退房时间
从 15:00 - 在此之前 12:00
坎昆凯悦乐家酒店 - 仅限成人 - 全包 的可用房间
160个房间
在坎昆凯悦乐家酒店 - 仅限成人 - 全包的其他设施
{显示设施类型}

常见问题解答在坎昆凯悦乐家酒店 - 仅限成人 - 全包

坎昆凯悦乐家酒店 - 仅限成人 - 全包有哪些可用设施?
坎昆凯悦乐家酒店 - 仅限成人 - 全包有顶级设施,例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi, 电梯。(有些可能需要额外收费)
坎昆凯悦乐家酒店 - 仅限成人 - 全包的常规入住和退房时间是什么?
坎昆凯悦乐家酒店 - 仅限成人 - 全包标准入住时间开始于从 15:00最晚退房时间为在此之前 12:00

更多旅客的评论在坎昆凯悦乐家酒店 - 仅限成人 - 全包

9.2
Exceptional
From 981 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Number of reviews per page
20
40
Top reviews
ZONG YUAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good service, good foods and staff are friendly
ZONG YUAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good service, good foods and staff are very friendly!
Nicholas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent stay. I am giving Ziva Adults 5 stars only because the competition in all inclusives is generally weak. I’ve stayed up and down both coasts of Mexico for almost 30 years. While Ziva definitely has room for improvement it is superior to the other all inclusives. Especially when comparing to the larger all inclusives. I find the smaller, boutique all inclusives to be better than the larger ones. Why did I like Ziva? Outstanding service. The staff are fabulous! Tip these people well. They are awesome. The beaches. The beach to the left of the lighthouse might be the nicest beach on the Cancun hotel strip. The adults only rooftop pool is wonderful. Great views. The drinks are strong. Lots of good brands of liquor available. The food is better than at most all inclusives. Great variety at the breakfast buffet. Don’t expect dining on par with the best restaurants in North America. You won’t find that at any all inclusive. But, the food is fine. One downer is that because they don’t accept reservations, there can be a long wait. They have no system to be able to tell you how long the wait will be. This is unacceptable and needs to change. It also would be nice if they offered more than one adults only restaurant. They advertise kayaks and paddle boards being available for the guests. I own two boards and always board at whatever resort. Well, their one and only board had no fin and looked like it had survived the Mexican revolution. But, all things considered, I’ll be back
阅读更多
mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is advertised as adults only. While this may be true as far as the turquoise building, it is not anywhere near adults only in any other areas of the complex. It is an attempt to market the property to those who do not want to be around kids. The hotel building does not qualify the property to list as adults only. its misleading on purpose.
阅读更多
Makeitha Jonyae
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This was the best experience ever. My husband and I went for my birthday and had an amazing and wonderful time!! Everyone was so courteous, generous, and kind. Their bestie of love by placing their hand over their heart when walking by or near you was so amicable. Everywhere you at our drank they were catering. The hotel was clean, updated, and lovely throughout. The pills and jacuzzi were amazing. Our view of the ocean from our room was tranquilizing. We truly did not want to leave. Our butlers were so catering, brought whatever we needed, filled our jacuzzi when asked, brought a bottle of champagne fault, and decorated our door and room with roses and balloons. We loved it so much there and did not want to leave and can't wait to come back! We will not stay anywhere else. The view of the ocean was perfect and going from restaurant to bar and having access to drinks within reach really made this the BEST BIRTHDAY TRIP EVER!!
阅读更多
Robert Michael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our butler, David, was amazing. And so is this resort. We celebrated our 29th anniversary here this month and we couldn't have asked for a better experience.
Sung Wook
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is my 5th or 6th time going to a 5-star rated all-inclusive resort in Cancun Mexico, and actually my second time going to Turquoize at Hyatt Ziva Cancun (last time was 2 years ago). For reference, our room was "Sky Ocean Front Master King" so not the cheapest option. No arrival champagne or drinks for us which I find is pretty basic starting point at most resorts in Cancun (although some do seem to get it so unsure selection criteria). Out of all these times it was my first time getting food poisoning despite taking the usual precautions. Had very bad food poisoning that lasted 2-3 days, after eating at their Moongate restaurant regular menu. Mentioned it to them during check-out and they didn't seem very concerned by it and seemed dismissive of the feedback. I don't think they even bothered reporting or writing it down. Maybe we got unlucky but I'd try my luck elsewhere - why risk it. Concierge service through WhatsApp is convenient though. And their facility is clean aside from the washrooms closest to the main pool.
阅读更多
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay! Loved it
Juhee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and quite.
Ku
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

All step very friendly and nice.
Sohyeon
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was awesome except pool cloeses little early than i thought
Kunark
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Visited Cancun for the first time for an all-inclusive experience. What you see is what you get and more! Everything was flawless from our check-in to our check-out. The property is well maintained, the service was impeccable, and the overall experience amazing. So much so that we considered making this an annual trip. We had butler service as part of the turquoise stay - both Diego and Dario did a fantastic job taking care of our stay/requests. Overall, the Staff (too many to name) were friendly and the smallest details were taken care of. 5 stars to the service. We highly recommend …. :)
阅读更多
Alice Sommers
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Unfortunately the weather for 5 of the 7 days we were there was rainy, very windy, uncontrollable! But we were not informed of the use of the spa indoor pool; a person we met on our last day told us how that was a saving for them during the bad weather. This was our 4th stay at this resort, we found the "adult only" applied only to our hotel, not to any of the pools. The cabanas seem to get preferential service so we went to the bar to get our drinks. We were disappointed in what appear to be corporate changes in policy. We were told none of the pools were heated, not Hyatt policy. The one by Turquoise always was and is one of the reasons we have come back. It was heated, at least the last couple days. I am a lap swimmer making that very important to me. The upstairs bar and infinity pool are fun and a nice perk but the wind was howling and made it not a good spot...again, mention of the indoor spa pool would have been good. The spa coupons were confusing. Upon asking what it cost for a specific treatment, I was given a coupon listing bundles. It was a good break, all staff were nice and friendly but needs a bit of tweaking.
阅读更多
scott
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

nice service
Ayush
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friendly staff and a good view from the room
Alexia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was absolutely amazing. The resort was amazing and beautiful. The service was excellent. The whole staff on the resort always was kind and respectful. We enjoyed ourselves tremendously. We also did 3 excursions which all were amazing and included transportation. The food was good. I recommend Tradewinds or Lorenzo’s for food.I highly recommend this resort. We will be coming back here in the future. Thank you again to all the staff that made our honeymoon one to remember!!
阅读更多
LizBel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I loved the services I received from the staff. They were so loving and kind and super attentive. My butlers Diego and Dario were superb. So I have to give credit to miriam who always made sure my room was super clean and meet. I have traveled many places the last 15 years and by far turquoise Hyatt has the best quality services amenities and Food. I will definitely come back and I will recommend everyone I know to stay at the Hyatt Ziva.
阅读更多
Shenghai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The bulter service was fantastic. My bulter Liliana was very helpful during my stay. The decoration she provided for special event was fantastic. The food quality was incrediblly good and there was a great variety of options to choose from. Truly recommend!
Hanh
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Love it
Karmann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I loved my butler services. It was my 10 year anniversary I arrived with my room decorated Oscar and Rubelsi were amazing they did everything I asked and made my stay amazing. Oscar made dinner reservations and Rubelsi ran the hot tub for me just the little things they all were so good. I paid for a cabana on the beach and Briyette gave us the best facial and massage she was the sweetest ever so awesome she deserves a raise she is top tier. Overall my trip to the spa and the resort was just amazing I started to cry on my last day I did not want to leave.
阅读更多
Number of reviews per page
20
40

准备下定决心?

立即预订住宿
其他 4 Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

免责声明

免责声明:确保所有照片的准确性是酒店的责任。Traveloka不对任何照片不准确性负责。

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved