铁扇公主酒店

Quando chegamos fomos atendidos por 2 funcionários que logo já falaram que estavam cansados, pois na noite anterior ocorreu uma festa e praticamente não tinham dormido. Fui tomar banho e no meio da lavagem do meu cabelo reparei que a água não estava escoando e começou a ir em direção ao quarto. Parei e pedi para meu marido ir chamar alguém para verificar o que estava acontecendo. A única pessoa era um dos 2 funcionários da chegada e estava na cozinha preparando o jantar. O tempo passou e nada. Não tinha conseguido terminar de retirar o shampoo do cabelo. Desci de roupão e voltei a colocar a situação. Depois de mais um tempo apareceu um senhor para tentar resolver o problema pois não tínhamos como mudar de quarto, todos estavam ocupados. Conseguiram resolver. Fomos jantar, havia apenas uma opção de prato. Teve uma confusão na mesa ao lado sobre a qualidade da comida. Meu copo estava com uma lasca que se eu não tivesse reparado teria me machucado. Tentávamos falar com um responsável e não conseguíamos. No dia seguinte continuavam os mesmos 2 funcionários. Falávamos com eles e ficavam te olhando como desentendidos. Não fiquem hospedados aqui. Nas fotos tudo parece bonito mas, como o hotel está numa localização isolada não tem muito o que fazer.

This property is very charming and welcoming. The room was spacious and clean, and the bed very comfortable. The only drawback is the breakfast: Very limited, no vegetables, no fruits, no eggs, just carbs and sweets. Very poor for a health conscious traveler and not at par with a 4-star Kasbah. The staff was friendly and tried their best to give us a homey feel. I recommend this property and hope that their breakfast will improve.

Le personnel est jeune, très attentif et vraiment sympathique

Quel bonheur de découvrir cet établissement. qui est tellement plus magique en personne que sur les photos. Alors que nous nous pensons perdus dans les dédales de Skoura, nous arrivons dans cette magnifique kasbah où tout a été pensé avec goût pour offrir aux voyageurs la plus belle des expériences. Le personnel est avenant et nous avons dégusté de très bons repas traditionnels, au dîner et au petit-déjeuner.

It was difficult to locate the property and there are no signs to direct to the property. Once inside, The Kasbah is fantastic surrounded by fruit and olive trees! The dinner was excellent. The staff are very helpful. The room is very well equipped including a wood burning fire place!

Ha sido un oais en el desierto, el personal súper atento, especialmente el recepcionista que trata de hacer tu estancia excelente, y darte el maximo de facilidades

Wonderful place nice staff

bel endroit mais franchement pas évident d'accès, la piscine n'était pas accessible mais nous avons été surclassé en retour. Bon hotel et service.

What a wonderful stay. Use google maps to find it there are very few signs. Once you are there it’s a beautiful calm oasis. The rooms are tastefully decorated but the best thing if all is the staff both Mohammed and Khalid and Kitchen staff work do hard to welcome you and their service is excellent nothing is too much trouble. Be aware they only accept cash which we didn’t know about. Food is exceptional €25 for three delicious courses.

This magnificent Kasbah is located in a majestic botanical garden adorned with roses, fig, lemon, almond, olive, and apricot trees. Our dinner and breakfast entrees were prepared from fresh ingredients in the garden. Our room was clean and spacious. The staff was exemplary and the outdoor pool and patios an oasis of peace and relaxation. We woke to the sounds of birds chirping in the garden and had our breakfast served in the gardens on an ornate mosaic patio. Muhammad was an excellent guide and knowledgeable staff that contributed to our joy during our stay. We would highly recommend staying at this Kasbah if you crave relaxation and respite.

The property is beautiful and the rooms. It is off the beaten track so a little tricky to find but very lovely setting and pool and restaurant/ sitting room. The dinner was excellent and they worked around our preferences. They had the fire going which was appreciated and the outside paths are well lit. The room was large and well appointed including a big shower and high quality bedding. I have to say the local area is not much but as a gateway to Ouarzazate and the mountains it was wonderful. It could also be a great stop over on the way to Merzouga. We actually drove from here to Ouzoud on a small mountain road which was quite an adventure. I highly recommend.

This property is delightful and definitely quiet. You are not walking distance to anything but the dinner is fantastic and the grounds are stunning.

Difficult to get transportation to leave

El hotel está bien y el personal es muy amable salvo q es muy complicado llegar especialmente de noche

Superbe Kasbah, service au top, dîner et petit déjeuner parfait, super interaction avec le propriétaire, literie hyper confortable, parc magnifique, nous reviendrons !

Situated within the palmerie of Skoura , we stayed 4 nights at this beautiful kasbah. The hotel provided us with the seclusion and tranquility within its grounds for a wonderfully relaxing holiday experience. The hotel and room (superior room) have a boutique feel with a modern aesthetic incorporating traditional Moroccan elements in its design. Our room was clean and comfortable and there were many areas around the kasbah and grounds to lounge around and relax soaking up the sun and the warm ambiance. All the staff were friendly and attentive, and provided us with a personal service. Jihaad, (the owner) was an amazing host, he even welcomed us at the airport to transfer us to the hotel, he helped us to organise excursions, and throughout our stay he was always available to help us with anything. Talking to Jihaad felt like chatting to a friend, he was very knowledgeable about travel and nature and sustainablilty Mohamed (staff) also attended to our every need, throughout our stay he was kind and thoughtful towards us. He was our English speaking guide and we enjoyed his company and gentle humour during our excursion around the Palmerie and Skoura centre. He always went above and beyond to help us, ( including buying caftans at local price, sourcing Moroccan cakes to take back home). We had an amazing experience, a beautiful home away from home. We would love to go back, but this time with a car, so we can have the independence of exploring this region of Morocco.