马拉喀什理亚帕可饭店 - 全包式

Not a lot to do here if it rains but the staff were friendly and helpful. Our room was kept spotless as were the outside spaces. They would benefit from new towels in the rooms but overall a pleasant stay.

It was beautiful, staff were helpful and polite, great customer services. The food was Ahhh-mazing, great variety and tasted yummy, breakfast, lunch and dinner. Only negative was issues with AC in the room, it was on and cold, we tried turning on the heating function but didn’t work, it took us complaining twice before they were able to sort it. The first night sleep was really bad because of the cold, aside from that it was a great experience.

Excellent service all the staff were very accommadating, lovely place.

Clean and spacious hotel. Great food spread and options.

Most unhelpful staff, the description of the resort on Expedia is exaggerated and not true. I wouldn’t recommend this resort, as there are many available which are far superior at this price.

Accommodation was spacious and clean. However, there was no functioning telephone line, no wi-fi and AC was not working. The staff were most unhelpful and most couldn't communicate in English. The al-a-carte restaurants and bars (as advertised) were permanently closed. There was only one dining option in the restaurant which was abysmal. The swimming pool was nice and the evening entertainment was of average quality. I wouldn’t recommend this resort as there are many available which are definitely superior, at this exaggerated price. Not going back.

Really good stay! All the staff work really hard! Abdel at the terrace bar was great. Area to improve, they kept running out of ice at the bars

Lovely hotel, enormous pool, plenty of room and sun beds, very friendly and helpful staff. Fabulous time!

Clean accomodation, excellent attentive staff, fun swimming pool, plenty of food choice and fabulous weather. What more could you ask for! Fantastic family holiday! Kids absolutely loved it!

On arrival the reception staff were not helpful, charged me 4 x the tourist tax I was expecting to pay. Reception is nice but that's it, the room was dirty with hair in the bathroom, the sunbeds were the dirtiest I have ever come across. Restaurant food was cold, they put fresh food on top of the food already there and not much choice. I asked one day why the food was cold and the lady seemed confused that I asked and she made fresh fries for my daughter. The birds were wadding in the pool, tells me there was not much chlorine in there, round the pool edge was grim, just filthy. Would not recommend

Bon rapport qualité prix et personnel très disponible

This should be a great hotel for couples. The rooms have queen beds and the pooll and the staff are excellent. The rooms do not have jetted tubs as suggested on Expedia. However they are of a high quality. This property is let diwn by poor and repetitive food. A very poor liquor selection. With no international brands even at extra costs. The evening disco is alcohol free even though it has a better bar than the all inclusive one. Tapas bar not open at all during our stay. Not a hotel for food lovers unless you are vegetarian and addicted to aubergines. Ten different aubergine dishes on second night. Meat almost none existent and tagines which I love poorly cooked with poor quality fatty and grizzly meat. Fish dishes ok but dried out under lights. No lamb at all during our visit. This hotel needs to wake up, to the realities and demands of the modern day traveller.

The property grounds, especially the outdoor areas near the pool were beautiful with amazing views. The staff were also super friendly and helpful. Unfortunately, our room was pretty disappointing. It was not very clean, and the tub and sink would clog after 2-3 seconds of the water running, which made using the bathroom really unpleasant.

The hotel itself is beautiful. Jews of the Atlas Mountains behind. The hotel is let down by the poor rooms. Really poor. The shower flooded the bathroom. The aircon leaked in the middle of the night. It wasn’t great. However, the hotel food is really good. Great Moroccan food available with some western options every night.

A good accomodation with nice staff and wonderful ambience. One major thing that could be improved is property condition, there were times when areas within the accomodation looked less than appealing to use

It was a lovely stay

The pictures when looking this hotel does not do the hotel justice. it was absolutely beautiful and stunning, the staffs were amazing and soo friendly. I am definitely coming back again

The property and staff are really great. The rooms are spacious and comfortable. Except for the terrible food at the restaurant everything was great

Hotel was amazing. The staff very polite and helpful. My room had a few cockroaches but other than that the hotel was amazing and so was the service.

Stayed for 6 days Christmas with family of 7. Rooms attractive & clean comfortable but only warm if noisy wall heating left on all the time. Biggest prob, all public areas were not heated and very cold, doors left open permanently, with outside temperature of 2 C at night (daytime temp ok) Bar and Ents. area were also outside, too cold to sit anywhere. Food was buffet and fine selection. Boiling water urn would have useful for making breakfast tea instead of an electric kettle! No heated swimming pool anywhere. Staff overall were very efficient efficient and very friendly but Reception were unable to do anything about the heating.