里亚德阿尔城堡水疗酒店

Il Riad che cerchi, soprattutto la cordialità e la disponibilità di tutto lo staff. Risolvono qualsiasi problematica con rapidità. Olivier un vero professionista con un sorriso contagioso. A presto

Lieu très bien placé avec un super toit terrasse et un hammam spa. Le propriétaire est à l’écoute et de bons conseils et le personnel très gentil

Cockroach Infestation! Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions. Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco. I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!! These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see. We were denied a refund. It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted. The 5 star hotel we booked was only $200 more. Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.

Quiet and clean. A full bar would be good, and the pool is not really usable.

Un accueil très chaleureux, de très bons conseils pour nos visites. Nous sommes ravis de notre séjour ! Un grand merci à nos hôtes vraiment très sympathiques.

We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding. Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home. Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.

Superbe accueil de Damien qui est à l écoute de ses hôtes toujours présent pour des conseils. Riad très calme super petit déjeuner sur la terrasse. Personnel agréable et très gentil. Très bien placé. TOP

My stay was amazing. When I arrived Oliver sat with me and explained the must see places and what to expect in Marrakesh. The Riad is located in the perfect place -most of the sightseeing places are walking distance. The Riad is very pretty and the staff are absolutely lovely.

Een mooi ingerichte Riad , ruime kamer . Het ontbijt viel tegen .Elke dag hetzelfde met eeer warme afgebakken broodjes , eenmaal opengesneden werden ze keihard . De ligging is zeer goed .

Beautiful Riad and fantastic staff, led by Damien who is very helpful and knowledgable. All services offered if you want them, with no pressure at all. Lovely roof terrace where a great breakfast is served and where you can relax and have a beer or a G&T and watch the sunset whilst listening to the evening call to prayer from the mosques! Good location close to Bahia palace. Highly recommend Riad Al Ksar.

A very pleasant relaxed vibe with excellent attention from the staff.

excellent original experience - highly recommended!

We stayed for 5 days in the heart of the Medina and this Road was exceptional. The management and staff were excellent and made the visit a great success.

Nous y avons passé un agréable séjour en famille. L'ensemble du personnel a été à l'écoute et aux petits soins. Bien situé (à deux pas du palais Bahia et el Badi), le riad offre un environnement calme et serein..... et pour ne rien gâcher les repas y sont copieux et délicieux, n'hésitez pas!

We loved this Riad - everything from hasstle free airport pick up, breakfast on the rooftop terrace each morning, attentive care from all members of the hotel team, easy walking distance to Palais Bahia and the main tourist attractions, quiet, clean - fabulous!

Damien and the staff were amazing. Highly recommend this hotel.

L'accueil, la beauté du Riad, l'emplacement, le service. Les petits-déjeuners manquent un peu de variété si l'on réside plusieurs jours

Mooie accommodatie. Ruime kamer. De eigenaar is niet heel aardig en je moet heel stil zijn, praten op normale toon ervaart hij al als luid. Hierdoor voelde we ons niet op ons gemak .

The Riad is nicely located for walking to see many of the sites. The Riad had a quiet, calming atmosphere as it is also a spa. Staff were very helpful.

Lovely peaceful oasis in the middle of Marrakesh’ busy old town. In walking distance from many tourist sites. Excellent host, who helped us with everything, including sight seeing tips, directions and finding suitable parking in the town. We especially loved our rooms and the roof garden. I would definitely come back here as the riad has so much character and comfort and a very welcoming host.