Good Riad as it's just located as the outer area of Medina. The Manager Mr. Mohammad is warm and nice, he provided very good service to us. I recommend to all to stay this hotel if you plan to visit Fez.
The service was impeccable! Marcos went above & beyond to make our stay not only enjoyable, but that he made us feel like family (checking on our desires & anticipating our every need). He assisted with moving our bags into our room when we arrived & left. All of the staff was extremely responsive & we were happy to show off the beautiful facilities to our tour mates that we met in the Medina.
We would highly recommend & would definitely stay again on our next trip 💜
First and foremost, the finest service and staff around! We are grateful to Marcos, Obama, Elias, Hassania, and all the staff behind the scenes who made our stay exceptional and memorable. The riad itself is beautiful and full of charm, the room was nicely sized, the bathroom and shower was very nice, and the riad is in a very convenient location. As two women travelers, we felt safe and very well taken care of. The food was delicious as well, albeit a bit pricey. Highly recommend this riad.