Mackenzie乡村酒店

Nice exterior with stripe stone built. But worn out room interior and carpets. Our bathroom had a very bad smell. When reported, I was informed that the hotel is fully booked and we can switch to a different room next day. Receptionist came up and sprayed the bathroom with air freshener, which somewhat helped. But no one reached out and assisted to change the room next day. Only thing which can be appreciated was the decent breakfast buffet.

Great weekend

Our second time staying here on our NZ trip and just as enjoyable as the first. Lovely jig, older style hotel with plenty of room. Nice breakout areas to have a read, look at the sights or have a quiet drink. Room was spacious, very comfortable and breakfast buffet included in accommodation. Good Al a carte menu or buffet for dinner. Another great place to stay and extremely friendly and helpful staff.

On the way to Queenstown this is a perfect stay. Roomy, all the amenities. Rooms are big and the staff friendly. Good buffet option for dinner and breakfast is included. (Buffet). Place is quiet and relaxing. Has a couple of breakout rooms and a very comfortable reading room. Couldn’t fault this place. Feel really rested after a good night.

The room was clean but no elevators, I have to carry my luggage to upstairs was not good.

Comfortable and warm

Comfortable, clean. Good place to stay if visiting Mt Cook.

Bar and restaurant leaves a lot to be desired. The dinner buffer was ok but not for $61 .... Captive market and milking that.....

Great value for money. We were 10 in our group and staff went above and beyond to make our stay comfortable.

This was the only place available for my dates and it’s clear why. The place is really dingy (stained carpet & duvet) and caters mostly to big tour buses. I was there just to sleep; when it rained I found a coffee shop to sit in rather than going back to the room

The bar staff were extremely helpful despite having a busy restaurant. The staff at the reception were casual and disinterested.

Old, tired but nice size room

Our welcome by the staff at reception was not very warm or friendly so my first impression was not very good. Our room was quite spacious and clean, but I admit that we didn’t realise that there were hotels that don’t have air conditioning, and this was one of them. Being a warm day and having a room on the second level our room was quite hot. They did provide a pedestal fan that helped. Breakfast was nice and the staff in the restaurant were friendly and helpful.

Outdated facilities, but friendly staff

There aren't too many options in this area to begin with. Having said that, this hotel was clean, well maintained, had an onsite restaurant, and the service was good. Do watch out for no elevators for 2nd floor rooms and the 10am check out requirement which is the earliest we've ever checked out.

Rooms dated. Grounds all around facility very plain and boring.Dinner and Breakfast very good

Overpriced and in poor condition. We stayed for 2 nights and booked 2 rooms for our stay. One of the rooms had a severely cracked tub and was leaking onto the carpet of the bedroom. The damage to the walls and musty smell showed that this had been going on for awhile. We moved rooms. Rooms were not very clean (socks hanging in the closet from previous guest and dirty dishes left). You are made to purchase the breakfast buffet ($34 pp). The buffet is mediocre and only available from 7am-9am. I would not recommend a stay here.

Check in was easy and the staff were friendly. The food at the restaurant was pretty good as well. It had nice views of the mountains.

Near the road

Extremely overpriced for an average only accommodation