海登格尔酒店

Average

This was my second time staying at Hotel Heidinger. The room was clean, and the view was awesome. The last time I stayed, I remember the bed was very comfortable. This time the mattress was very hard, and the pillows are hard, and your head doesn't sink down into the pillow like a normal pillow. The curtains in the room are also tattered and have holes in them. This hotel has the potential to be four stars. The staff is wonderful. The breakfast is better than I would expect. It's just that the bed, pillows, and curtains need a little attention. I will definitely return.

Na

Me gusto mucho el buen servicio que nos dieron, la limpieza de hotel y el desayuno. Pues era recien hecho todos los dias.

Besides the location not being able to find transportation, specially at night, the lack of empathy is unbelievable, as a hospitality business and with no restaurant ( after breakfast), if you want to bring your own food and needed a spoon or fork or plate or glass they don’t provide it. after having a conversation with the nice staff they did it, but I was told management doesn’t allow it. That is an issue, because is you are in the hospitality industry then you need to be very helpful and helpful with your guests. otherwise we won’t come back to you. Thanks for the time and reading my message.

Everything

Very near to shopping stores

The staff was attentive, friendly, and always available (possibly because it was low-season and we were the only guests).

Everything was excellent except the sheets had a bad odor

Fue una estadía muy linda, su personal muy amable y mucha paz y tranqilidad

I really appreciate the staff, attending our needs. We will recommend this property, we will stay here when we come back….

Excellent overall, a microwave would have been nice. They don't cost much.

wish i could have hiked up the hill into the forest and bird watch but the stair way wasn't open

Muy limpio. Viajé sola y quería una habitación sola como de la foto, pero me dieron una con 3 camas. Es bonito y cómodo, el desayuno bueno. Necesita vereda para llegar, tuve que cargar mi maleta de rueditas 😜 Por lo demás todo bien.

Excelente lugar, muy buen servicio, felicitaciones

Definitivamente las 3b, las habitaciones super lindas, las vistas desde las habitaciones hermosas, el personal super atento a todo momento, desde que ingrese al hotel en la recepción, hasta el servicio a la habitación. Las instalaciones comodas y lindas, y el desayuno muy bueno, lo super recomiendo!