宿雾白沙水疗度假村

Great resort! Main pool is humongous with shade provided in most of the seating areas. Beach access was less than a minute walk from my room. Smaller pool was closed during my stay but looked nice as well. Koi pond was really nice with big fish very relaxing. Definitely will stay here again.

Clean with everything we need.

My wife slipped in the shower our first day. We got stuck in the room the whole vacation. The management didn’t bother to check on us. My wife’s right leg is so swollen they didn’t take her to hospital till our last day. No empathy. Only one employee was kind enough to take care of her. The nurse name Archie. He told the management I needed to be seen by a doctor but they didn’t do anything at all. Will never stay here and make sure to let everyone know the treatment we got. We paid a lot and got stuck in the room. Never again in this place.

Quiet and nice hotel. Make you forget about the busy streets behind the walls. Stayed only 1 night but quite enjoy it. Only thing that could definitely be improved is the breakfast. no much enjoyable options and extra charge for coffee. Nothing special outside the hotel except massage place and Korean restaurants.

If you want to go here for the beach, go somewhere else . They say that they have a private beach which is true but there are cement walls going out to the ocean to make it private . Private beach felt like a jail.

This is a beautiful well keep and well maintained resort . I would have given it 5 stars but it lack in customer sevice. Do get me wrong the staff were super nice and respectful everywhere from room service to the pool maintenance,gardeners,room9, breakfast staff, i cant say enough about them. So what was wrong, no follow up asking if you would like another drink or dessert etc etc. Sat at the beach area an ordered a cold one and that was it never heard from anyone untill i had to walk back up to the restaurant area to get another or they would come down much later with room charge bill to sign, not to ask if the can get you anything else first before closing off. Same thing happens up stairs at 801 . Fantastic place good food . Seems like they bring first drink out and then you have to wave your hands in the air to flag them down for another while 5 of them are standing around. Dont blame them, probably what they have been told to do ,again they were all so nice but your restaurant and bars would make so much more money if just up sell a little. I saw a few guests saying the same thing they felt abandoned. Beautiful resort would i go back absolutely.

Relaxing

Staff was very helpful

A good stay for what we wanted. Pools were nice and restaurant / bars good. Some shortages at breakfast but still ok. Courtyard rooms were needing some updates with some facilities not working and showers leaking and needing a proper clean. Other facilities were closed. Decent value for money be it lacking in some areas but still good.

Limited area to go around

The people are so nice and helpful

Very nice place

DO NOT STAY HERE OR YOU WILL END UP SICK LIKE US!! Definitely not 4 star! A VERY MOULDY PROPERTY THROUGHOUT! Broken toilet seat, very dirty vent in bathroom, check in procedure makes you feel like a prisoner- ‘ passports and confirmation number’ then to be told absolutely no food or drink from outside plus no guests allowed in rooms and if you’re a smoker it’s a long walk to the smoking area, 1 pool was closed ! We have stayed in better and cheaper 3 star hotels, terrible communication from management as I emailed the property Monday kindly requesting a refund for 1 of the 2 nights we could not stay and I’m still waiting for a reply!! $AUD215 per night is far too expensive for this 3 star property, we had to leave early due to breathing in mould all night and when I spoke to other guests they also said there rooms smell of mould so changing rooms was not an option, also loud construction noise throughout the day with jackhammers very loud! We were checked into a room with no balcony even though my booking confirmed a balcony!! A terrible experience from start to finish- don’t stay here

Nice quiet resort with plenty of amenities and activities.

Peaceful and quiet, easy check in. Room service was great. Staff super helpful, and friendly.

nice

Clean and oeaceful

Beware the heritage rooms , other side was good on previous booking

Peaceful stay good food and support from staff. Friendly

Beautiful