双宝石海滩度假村及酒店

Dangerous to cross the road, employees are lazy, they are in the Cellular Phone. I have to ask a Toilet Paper , but 4 workers around using there cell and the same with my sister in breakfast workers are around no fresh milk,no serving spoon but they already with their cell phone. Employee is luck of training.

Staff is so friendly the room is so nice and clean

not much to choose on breakfast menu

Everything was excellent but WiFi was awful.

Do not stay here! Paid top dollar for below grade accomodation!!!! No Hot Water for shower, informed the front desk every day, nothing done about it!!!! Breakfast - food terrible, egg and bacon every morning served cold, not set up well for breakfast buffet. Staff ignore you!!!!!!!

All staffs are extremely friendly & helpful they tried all efforts to help what we need! Ordered us the scooter we wanted to rent at very reasonable price (pp 500 / C$15 for 24 hours! So that we could go different nice beaches such as Nacpan beach & Lio beach for surfing; which are 1 hr & 1/2 hr ride respectively from Doublegem hotel! So much fun & pretty safe as people isn’t drive fast on the street! We stayed in front of the pool with direct access from the back door of our room, very convenient although there’s a swimmable beach! The restaurant of hotel connected to the beach bar everyone is so polite & friendly!! The hotel is located at about 5 mins from town by motor tricycle taxi cost only pp100 / C$3. Shopping, restaurants, market, bars!! Me, my wife & my son of 16 yrs old we all enjoy staying at Palawan so much!

★★★★★ Double Gem hotel staff were friendly and the service was very family-like. It was a memorable trip to El Nido.

Very beautiful property and friendly staff

All of the staff was very friendly and accommodateing

A very nice stay. The scenerum is absolutely georgeous, but make sure you get a room with Ocean view. The other side of the hotel is facing the main street, and you will be sorry, you did not paid that little bit extra. The staff is so sweet and helpful, the bar and the restaurant is nice (the bartender is such a cool guy :-) ) and take note the beakfast is included in the price. Only really bad thing is the AC is somewhat loud, and you need to choose between a chilles room or a loud room. It’s not a big deal, bur you should be prepared. We will definitely be back 👍

Magnificent views. Lovely staff. Under no circumstances book a street side room. Very noisy and ultra small. Beware you need to shower at night. Cold water in the mornings. Breakfast adequate. Restaurant ,shocking. Evening Margaritas fantastic for the price .Staff very friendly. Be aware u cannot book to your room. Cash only If we were to return would book ocean side room with the great views Great pool.

The service, the view and the hotel are all amazing. The food needs to be improved a little. And the computer system has to be established.

The people were over the top! Super friendly and very helping! The pool is amazing, beds comfy and the view amazing! We have a king bed balcony view. That is the best beach as well. The breakfast isn’t the best but can make it work…..GREAT sunset!!

An amazing place that's right on the ocean. The staff is super friendly and remembers everything about you and your preferences. It truly goes above and beyond with service and food. The views are spectacular, especially the sunsets. Their breakfast only included 2 people and charged an additional 500php per person. So that was a little pricey considering the breakfast costs in other places close by. They also charged for shuttle service back to Puerto Princessa where some hotels we found out offer shuttle service included with stay.

We like the restaurant view and the pool. But everything else is disappointing. The room is dark, small and outdated. The breakfast was not good and there were flies everywhere. Make sure you get an ocean view room otherwise it is not worth staying here.

Bathroom was dirty and smelled like mildew and pee for the price it was bad choice and the beach front is not really a beach

My husband and I booked this property in advance. We traveled all the way from San Francisco, California first to Taipei. When we landed, we were told that the Manila airport and El Nido was closed due to a volcano explosion. We contacted this hotel to ask for a refund or credit and instead of working with us, they completely robbed us of our hard earned $622.00. They wouldn’t accommodate us whatsoever. I would not recommended this place to anybody because you people are totally disrespectful and completely dishonest.

Good location, good pool, nice view but no possibility to swim in the sea. Poor breakfast and not clean enough

Hotel is a bit worn but has the essentials. Hot water, AC, and a safe. Best part of the hotel is view from the pool. Be careful when booking any trips. I booked tour A for which the main attraction is the big lagoon. Unfortunately I was only told when on the boat that we would instead be going to the small lagoon as the tour company didn't secure a slot.

Shower has poor pressure. Bathroom needs more light at mirror above sink. I would suggest for hotel to have a gift shop.