費爾蒙特馬卡蒂

Overall good, breakfast not bad, room is tidy. So I’ll pick this hotel and stay again.

The staff were extremely nice and friendly. The room was spacious and clean. However, there were very loud construction noise coming from upstairs, which was quite troublesome. We did not file a complain because it happened on the last day of our stay, hours before we were checking out. I wish they would have at least inform us before hand.

When maintenance the passages lifts, please at least to keep 2 running not just one to serve 8 floors, this was happen on Sunday 19/5/2019

Everything is great!

Staff were amazing

Perfect Place, we absolutely love the Gold floor experience. Always clean and always full of kind people. Glad to be back!

Already our second time with this hotel. Booked a suite for my birthday staycation and fairmont is always a perfect choice. The only negative comment I can give is that the breakfast buffet had fewer choices this time as compared to our stay 2 years ago. Back then the buffet was so worth it! Other than that, our stay at fairmont was perfect! Would still definitely book again in next time

Table reservations, billing

I checked in at midnight, the staff was very welcoming and warm. Superb!

Best place to stay in Makati with superb service!

Highly recommended and perfect choice for accommodation for going for rest & recreation in the Makati area.

Great service!

Near shopping and restaurants .staff was helpful and friendly.

Had an issue with a couple of charges from the minibar i didnt consume and made a complaint, they quickly apologized and reversed the charges. Excellent staff, excellent facility. Top not experience. Highly recommend

Great place only outshone by it's wonderful staff

I absolutely loved this property and had decided it will be the only place that i will stay while in manila. I recentlt visited for a night prior to flying to coron for a resort. I upgraded my package to the presidential suite and the room was exceptional. The only issue ive had is i checked my email and receipt emailed to me. I had two alocholic charges from the minibar totaling almost 60 usd i did not drink charged to me. I only drink vodka given the chance and had unlimited drinks through the lounge access and there were charges for gin and beer. I dont drink gin and i hate beer. So either the minibar was improperly itemized and that burden placed ob me, or a housekeeper etc., took the drinks after my leaving. Ive had nothing but exceptional experiences here and emailed the property waiting for a response. I paid close to 800 for a single night and spend the extra money for lounge access so 60 dollars isnt an issue due to the amount, i simply do not like being stolen from/ charged for things i did not use. I am waiting to see the hotels response to my email regarding this issue. I am hopeful they will rectify this.

Whenever we visit the Philippines, we stay here because of amenities, proximity to places we need to go and the staff

The bathrooms do NOT HAVE ventilation. The rooms smell MUSTY and owners should check for black mold. I felt sick whenever I walked into the room because of the room’s odor. I wish I could take a picture of the smell.

Will keep coming back for overall service

Location, comfort and customer service made for an excellent stay.