潘古拉西安岛度假村

Facilities not maintain that well, and you have to keep calling front desk to fix these. You will feel it overprice and not meet your exceptions.

非常舒適及用心的度假飯店，處處可見飯店人員的溫馨SOP，而且飯店內有很多很多飯店內的活動可以參加，絕對不會怕無聊。若有管家式服務會更好，有時需要一些詢問及服務會不知道可以找誰。另外，我們每天睡覺都會被不知名的蟲子咬的癢到醒來，身上還會留下若干痕跡，可能因為生態豐富。若可以解決這個問題，這會是個再也無法被挑剔的渡假飯店!

This is a beautiful place within 10-15 mins boat ride from the lagoons. The accommodation is spacious and tastefully decorated. The only complaint was a bit of rain coming through the roof at times of heavy rain. Staff cannot be more accommodating, friendly and attentive, making guests feel welcome and right at home. They offer quite a few inclusive excursions to nearby attractions, which is very nice. Food in the restaurant is a bit dear for the Philippines but the taste and quality is excellent. Ideal stay for 3-5 days to explore the beautiful nature around El Nido.

Exceptional experience. One we'll forever remember and will return soon (I hope!). Staff were wonderful, and the food, surroundings, complimentary experiences a massive plus.

Top notch!! Wonderful facilities with attentive staff, great food & dining. Location is close to best sights and gives you an early jump before hordes of tourists show up each day. Bit more expensive than other resorts but we definitely feel it is worth it. Hollywood also agrees as they were there filming an upcoming movie release but didn’t inconvenience us at all.

Just beautiful, excellent service and amazing food!

Most beautiful property I've ever stayed!

Awesome resort. Best in the world.

We couldn’t be happier with our stay at the Pangulasian. The resort was beautiful and the staff was remarkable! We especially loved the bespoke experiences they provided. It’s a trip me and my wife will always cherish.

Pangulasian resort is paradise with best in class service and is true definition of subtle luxury. Team at resort is super friendly. Eduard the resort manager takes personal care of guests. Executive chef is exceptional and he took care of vegeterian meals for my wife.we enjoyed spa and it was outstanding. Renil was our guide for excursion and was out of the world. Truly enjoyed our stay. Cheers

Super love the place service is awesome 😊

Guest Service and the whole experience was amazingly beautiful

Gorgeous place in fabulous setting. Great activities. Rooms are amazing.

Our stay at Pangulasian was fantastic. The staff were really attentive, helpful and went above and beyond. From willingness to change the food menu, having a super late spa experience so we could fit it in to seeing someone struggling with snorkelling on an excursion and providing assistance so they could see all a turtle. The private island experience was amazinG, I couldn’t recommend it more!

Amazing.

Resort is great and the island that it is on along with its surroundings is gorgeous. Staff is pro. Food is ok. value for money is good.

Von den drei El Nido Resorts ist Pangulasian das schönste, aber auch das teuerste. Die Lage der Strandvillen und deren Ausstattung ist echtes 5-Sterne Niveau und den beiden Schwesterresorts um Längen überlegen.

Beautiful resort in perfect location for seeing el Nido. Comfortable beach bungalow with amazing views. Comfortable beds and soft bedding. Always lots of water and a few nice freebies in your room. Incredibly clean and wel Maintained throughout the resort with excellent turn down. Food is excellent with a La carte or buffet options at all meals. We tended to go for a la carte as if honest the buffet food was often like warm if not cold which could be improved. They alternated dinner to the pool area which was a lovely environment however this meant from 2pm onwards staff are prepping for dinner so access to pool loungers becomes limited and you feel very on show / getting in the way which was the only downside we get Of the resort. The included trips were safe, well organised and planned to get you there ahead of the max crowds which was special. The trip to big lagoon and especially Italy Miniloc reef is second to none - and a visit you can only do if staying at an El Nido resort. Pre arrival Communication from head office was poor but don't be concerned about your transfer as the resort really are on top of it. Plan to get a little wet from sea spray and wear sunscreen as the boat transfers are in small speedboats as the resort has no major jetty. Friendly staff who seemed very genuine and also a very present manager is always nice to see. If you want peace and tranquility in a very special place would not hesitate to recommend.

Serene. Everyone was incredibly eager to serve. Every need was met before I even had to think about it. The staff is thoughtful and knows each guest by name. The view, the villas and the food were fantastic.

Beautiful location with good room stock however terrible execution on the hotel management side. This isn’t a cheap hotel so the expectation here on guest experience is understandably high, with that said by fixing a few things this hotel could be great. Firstly, the food was of a really low standard, with cheap buffet style offer and cheap buffet taste, this really needs to be fixed. Secondly the hotel will really benefit from a proper guest experience manager. To put this into context, we had thought we had organised a private 4 hour boat trip with 48 hours prior notice and had humbly asked the activities attendant to prepare an itinerary for the tour. Unfortunately in the evening prior to the tour (9pm), the activities manager interrupted us at dinner to tell us the boat was not available for a 4 hour tour and also wanted us to give him our proposed itinerary for the tour (ie he was too lazy to put one together himself / forgot). On the plus side, the hotel offers a few tour options included in the price and Ryan our tour guide was top tier. Staying at the hotel also has some benefits with priority luggage and lounge at the airport, but needless to say, the chance of us staying at Pangulasian island again is very very slim.