My stay was quite disappointing. Came to the hotel and the management has no idea I was coming and that I even booked a room. I waited a couple of minutes for them to confirm my stay. I stayed on the second floor. The amenities are as promoted online but the bathroom drain was not working, after I took a bath a pool of water has collected in the bathroom floor both unsanitary and unsafe. During breakfast I was waiting for the free breakfast around 6 am but when I called the front desk, no food was ready until 10 am. I needed to call again at 10.. 2 hrs before I leave to eat breakfast. I Guess that is brunch.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
My stay was quite disappointing. Came to the hotel and the management has no idea I was coming and that I even booked a room. I waited a couple of minutes for them to confirm my stay. I stayed on the second floor. The amenities are as promoted online but the bathroom drain was not working, after I took a bath a pool of water has collected in the bathroom floor both unsanitary and unsafe. During breakfast I was waiting for the free breakfast around 6 am but when I called the front desk, no food was ready until 10 am. I needed to call again at 10.. 2 hrs before I leave to eat breakfast. I Guess that is brunch.