苏比克湾游客酒店与活动中心

They put me in the first floor with a window but there’s a huge wall against it ! Duh ? I was hungry & thirsty at midnight , and there’s no restaurant service . NO Bar service either . NO ice maker available. No snack bar . No fruits . No nothing to eat . The next day , we’re in the pool & ordered ice in a small bucket , we were charged! Really ? But the standard rooms are clean & beds were comfortable . The free breakfast could use change ! It was OK! No free cappuccino . No mangoes ! Dry out sliced breads. The offering was stingy ! But the staff is nice .

Loved it, very clean, convenient to dining.

Our reunions was held here and I was amazed with the excellent customer service rendered by the guard at the door , from desk personnel, porter , housekeeping , restaurant personnel .. I will highly recommend this hotel ! Thank you !🌷

Good quiet location but dining and entertainment options are walkable

The electricity went out three times

Ok

I spilled coffee on floor and used bath towel to clean up. They charged my 1000 pesos because they said not cleanable. I would not ever stay there again and it’s pricey

The staff was friendly, helpful and polite.

Good

Average, You need to ask for the toiletries.

The restroom smells

Musty smell in the hallway and the room. My son had an allergic reaction to whatever was in there. The wifi in our room only worked for about 4 hours a day and we had to call every day for maintenance to come fix it. We changed hotels because of my son's allergies and they refused to refund our room fee for the unused days. The plus side is the staff were generally very friendly and helpful and breakfast was always good.

Excellent staff, cute lobby, great pool and superb modern room.

Rooms were recently renovated. Staff were all awesome. Brigette and Ira of front desk were very helpful.

We had nothing but great experience during our short stay. The rooms were kept clean and orderly and the service was exceptional! We definitely recommend and will definitely stay here again the next time we're in Olongapo :)

everything you need like paper towels, additional toilet paper, no face towel, etc has to be requested from the front desk. The internet or wifi connection is very weak and unstable. I had a hard time accessing my account, etc. The staff is very friendly and respectful and accommodating.

The staff was great. Very attentive. The best customer service I've experience during my stay in the Philippines this time

We were put in a room near the garbage dump it smelled outside the door all the time. Also they were not too strict with guests not wearing a mask inside the hotel. Despite the notification at the door.

Our stay here was really great. The staff are nice.

Hotel was limiting housekeeping to once every five days due to COVID. This is the new norm for extended stays. Additional towels were available upon request so this was not an issue. Front desk was courteous and plesant and did a daily temperature and health check. Hotel restaurant, Tree Points Bistro, is open all day and has a good selection of items from appetizers to full meals. This is helpful if you are trying to limit exposure to others. The hotel is doing an excellent job dealing with the new COVID requirements. Overall a good place to stay with easy access to locations on SBMA and Olongapo.