艾里萨酒店

The interior needs updating

One of the best hotels I have ever stayed, Bucharest is a very nice city, in love with the therme București. The breakfast was included, nice food. I'd like to thank the whole kitchen and waiting staff for their good job. I did not have too much interaction with the staff but the receptionist who helped me with the check-in seemed to be very friendly and helpful The room was very spacious, clean, comfy and warm all the time. The bed was a bit uncomfortable though.

Very spacious and clean. Huge and delicious breakfast.

Very good in general. The only complaint is the miserly, skimpy soap bars.

Overall the property is nice and quiet. The staff is not very friendly especially at the checkout. There was a water bottle and chocolate missing from the mini bar, which we did not use and the lady was very mean. She said she was going to pay for us if we didn’t want to pay. Made us feel very uncomfortable, basically calling us liars. Would not recommend or use this hotel again.

Safe

One day is not enough to discover the diversity of services offered by Hotel Irisa. My two stays at Hotel Irisa, 21 days in 2022 and 12 days in 2023, were enough for me to decide that this hotel is and remains an exception. The level of hospitality provided by the staff and, most of all, by the owner, is hard to find elsewhere. The hotel restaurant offers a breakfast buffet with over 30 fresh and delicious items, including home-made ones. The restaurant also serves lunch and dinner, with traditional Romanian dishes and selected wines. I can definitely recommend Hotel Irisa as a good choice!

Convenient

I was totally disappointed of this hotel .The receptionist ( a lady) wasn’t friendly,kind and with a nice behavior.She made me feel very,very bad . I think the manager of this hotel should have resolved this problem. The room was large but a bad smell ( some substance for kill the bugs maybe) when I entered in . The bed wasn’t comfortable at all and the bathroom didn’t have toilet paper and liquid soap,the second day . The restaurant had a cheap breakfast and the staff wasn’t friendly at all . I will not come back here and I don’t recommend to other tourists.

Front desk had no record of my reservation, consistently projecting that rotten, non-customer-service, communist-era attitude. I had to pay for parking. Breakfast was a joke... cold, scrambled eggs that seemed days old. Sad, very uncomfortable room furnishings. This kind of property makes Hotels.com look bad, and makes me question my future business with them!

A decent clean hotel with friendly and efficient staff, not too far from the train station. The hotel advertises a hotel shuttle service but doesn't have one. The train from the airport is very good value. The area feels safe at night but is very quiet, more residential than touristic. Breakfast was filling with a good choice of fruits and plenty there.

Everybody was very accommodating, such a pleasant stay!

Extremely nice hotel

What was special about this property was the hospitality.

Great hotel, in a very good location. The staff was very friendly and helpful. Will definitely use again!

When we arrived, we were given minimal information and there wasn’t a lot more given to us in the room other than a guide to tv channels, laundry charges and mini bar prices. We had to go back to reception to find out when and where breakfast was. The shower curtain had patches of mould on it and we were covered in bites. I’m not sure if they were from the bed or not, but we didn’t have them before visiting and we’re covered after. When we came to check out, there was nobody on reception and we had to leave a note with our room key on the counter or we’d miss our flight. The location was good as it was near to the park and only a 30 minute walk to the city centre. Taxis were cheap too, only about £5 from the airport and £3 into the city centre so it wasn’t a problem.

Basic amenities were missing. No toiletries at washroom.

Our 3rd stay at Irisa. As per before the older hotel was away from the busier downtown, but still in a good location for our family visit. This hotel had a good on-site restaurant with good food at reasonable price. The hotel staff and waiters were friendly and accommodating. Hotel room was large and well appointed with up-to-date TV, wifi, and comfortable bed.

We stayed 4 nights. Irisa has a wonderful on-site restaurant with reasonable prices. Waiters are very friendly and attentive. The rooms in the old hotel are spacious but have modern accessories, like wifi, electric door locks, elevator and LED TV. There is very limited parking available - like most areas in downtown Bucharest. Hotel & restaurant are good value for your money.

Good location, great food on site at reasonable prices. Spacious rooms. Restaurant waiters and front desk staff very friendly and cooperative - very good service.