普尔曼麦地那扎姆扎姆酒店

Hotel is nice but service is not good.

Nice hotel with perfect view

Very good staff , always helpful and on time for service.

Good

Very close to the Haram and shopping. Great staff and great food. Well worth the money.

Panoramic view is perfect and rooms are clean and spacious. Staff is active and just 2 minutes walk to masjid haram. For women its a 15 minute walk to women gate

Good location and service

Great location, but it needs some attention

It was very closed to the Rowda Rasool (pbuh). Few good restaurants across the street in museum building. Dates market in the hotel building. House keeping and reception staff was cooperative and quick responder.

didn’t get the feel of a 5 star hotel

Excellent

Good

Close to masjid Nabwi

I wanted to cancel the trip they never responded to my request on Expedia never replied poor customer service

It’s nice place but not welcome i tried to stay one more night because I was so tired they said no with out sorry

Nice place to stay

Constantly looking for someone wether it be food or even room service it was hard to find an employee

Conveniently located and nice hotel.

I will never come back to this hotel again! There was a very stinky smell that u smell it over the whole suite, it is a bathroom smell very bad whenever the AC turns on , that smell comes and makes you feel you want to throw up . Although receptionists are very friendly and nice, cleaning I saw them the last day after staying 5 days, the suite was not cleaned once during the whole stay , the last day they told me they want to clean it . Never come again

Hotel carpets has to be cleaned all over in the rooms and cardours. It’s important to retain the hotel image