瑞士麦加酒店

我丈夫先到办理入住，但因为酒店预订是我的名字，所以他没有拿到钥匙，被告知我必须亲自到场。我到场后，接待员才告诉他这个信息。结果发现，我下午4点做完朝觐后就到了酒店，但无法立即办理入住，而是被告知要等一会儿，因为接待员要换人。入住期间我怎么休息呢？瑞士酒店人手可能会有点短缺。这家酒店的其他方面都还不错。

强烈推荐这家麦加酒店，可以欣赏到天房的景色。酒店员工非常乐于助人，满足您的所有需求。一定会再来的。

很棒的酒店。推荐大家在元宵节期间入住。

非常推荐住在禁寺附近

服务很好，员工友好且负责。

I am writing to formally raise a complaint regarding an issue I faced with the payment for my stay at Swissotel Makkah. Despite the payment being made with Traveloka, the hotel declined the transaction, which caused significant inconvenience. As a result, I was required to make a manual payment to settle the charges. This situation was unexpected and should have been handled more smoothly. I would appreciate an explanation of why the vendor’s payment was declined and any steps to prevent such issues in the future. Additionally, the Hotel has refunded my payment but it will take some time. I'm anxiously waiting and hope this can be settled as soon as possible.

View terbaik. Makannya bervariasi dan lezat. Cold pressed juice yg free flow dan segar.

Masyaallah service excellent. View kabah terbaik karena sangat jelas dan speaker kamar tersambung dengan suara imam. Jadi tetap bisa shalat berjamaah dan memandang Kabah dari kamar.

Ery nice hotel and view, worth for family

VERY GOOD, SO good I’ll come back soon with whole family

Booked the Kabah view room, very good view

staff sangat ramah dibantu dari pintu masuk sampai masuk kamar

Had a pleasant stay here. Connected to clock tower but also has a direct access to the street. The reception is also on the same floor with the two exits. The basement however was quite tricky to enter to when we first arrive because its sister hotel - al maqam is nearby as well. Breakfast was great with huge halls filled with tables which accommodate evenly. Check in and check out process is quick and efficient. The guard filtering out people come and go from the hotel is also doing their excellent work. Wishing to be able to come back soon already. Thank you team!

Alhamdulillah, easy access to haram and friendly staff.

Hotel sangat bagus dan nyaman view sangat bagus. Tapi terkendali dengan pembayaran yang belum diterima pihak hotel sehingga saya harus memberikan jaminan sebesar 1000 real dan sudah 3 hari belum teralisasi.

Sempat diminta paspor/foto paspor, tapi setelah saya panggil suami untuk minta foto paspor, langsung bilang gak perlu lagi. Mungkin karena yang cek in perempuan jadi mereka agak hati-hati kali ya.

Staff hotel pada saat chekin kurang komunikatif, kami dipindahkan sana sini.

The place very clean and elegant. The food for breakfast is very delicious and complete choices.

Friendly staff, close to the Masjidil Haram, comfortable rooms, delicious breakfast menu. I really enjoyed staying at this hotel.

Hotel with the best view 😍 mashaallah.