克里夫水电酒店

Our stay was lovely however we only stayed one night did not use a lot of the facilities.

Lovely venue for family holiday. Gorgeous rooms. Lovely staff. Piccolo restaurant is wonderful. Brasserie food is nice,perhaps menu coud be a bit more varied? Clean. Beds were so comfortable. Quiet at night. Lovely residents lounge. Fun arcades in Glen's Den. Adventure park about 20min walk or hotel train ride away. Adventure passes a little pricey at £15 each for adventure park but if you have wee ones who will play away for hours you can enjoy cuppa on Basecamp. Activity passes £35 but if you only want to do one activity you can't just pay that, so £35 seems a little expensive unless you are going to be doing lots of activities, then it is a great deal. Wonderful oveall. Would recommend.

Really enjoyed both days but cooked breakfast on first morning was disapointing due to volume of guests.

Great stay, beautiful surroundings. A lot of the main hotel looks a bit tired however with lots of scaffolding up we could see that there are refurbishments underway. Staff were excellent and the food was delicious!

Went there for my daughter’s 9th birthday. The staff made a big deal about her while she was there and made it extra special for her, particularly Hannah in the Piccolo restaurant and Danielle in the Brasserie.

For a hotel that is marketed as a premium facility, it is far from it in every sense. Started with a poor check in experience where the staff member didn’t even tell us how to get to our room, where to go for breakfast or any of the usual bits. They were more interested in speaking with the bellhop ranting about how the cleaning staff had went AWOL. We went to the restaurant for dinner. It looked worse than a Brewers Fayre and the chicken gyros I ordered were not safe for consumption. Also note they add a tip on which wasn’t on the restaurant receipt however did appear on the bill back to the room. The “Victorian baths” are the biggest scam at £25 per person, only for it to be a basement pool, which looks like the tiles surrounding it hadn’t been cleaned for a very long time. The walls are painted by what looks like a children’s decorator to look like a Victorian setting however looks like a cheap pan to set, with the ceiling peeling. The room was a kind to what I would expect an old fashioned hospital to look like and don’t get me started on the unsanitary shower curtain……..if I knew the room had a shower curtain I would never have booked. Overall: avoid, save your time, money and effort, stay at one of the many better hotels in Scotland at better value & experience

Hotel was ok. Food menu was uninspired, made claims of using local ingredients which were dubious at best. Understand they have an ongoing major refurb so understandable that not everything is 100% but food, particularly breakfast was a big disappointment. In room, no water and empty mini bar (fridge on). No way to order breakfast to room but other guests appeared to have done so as there were empty trays outside late in to the afternoon. Will return after refurb is completed

Good

Renovated restaurant will make it much better. Adults dining area needed. Spa excellent

Wish had been told about renovations going on when booked.

The only spoiler for us was that due to an old fusebox, all the plug sockets kept tripping leaving no power to charge our devices or for using hairdryer/straighteners etc. Otherwise a lovely hotel and friendly staff.

Booked on the 13th October, To have a room close to reception and it was the furthest away room. For our father who has mobility issues this was poor service. We requested an executive twin for him and the room was made up as a king. We were offered to split the bed however, we said not to bother. On our first evening, We ate at the brasserie in the terraces having pre ordered for 14 people the service was really poor and slow, some of the party ordered red wine and waited over 30 mins for this to arrive, by this time they were almost finished their meal. Food was not hot, two of us had steak and fries which was apparently a 6oz sirloin, However this was clearly a minute steak, which had no garnish and for £21 is quite disappointing. Restaurant was very busy on the night , However, floor staff did not seem to be getting much direction from management. Later that evening, We were in the make shift bar/ residents lounge, couldn't get Cocktails, no Draught Beer and no Diet coke, Barmen advised us to go get some from the terrace bar, which by this point was closed. When we asked the bar person could you not go get some, he simply replied no! This is a limited bar. This was the only bar open after 9pm!! We just felt that if you are going to be renovating the Hotel, perhaps it would have been good to let us know and at the very least fully stock the bar! Overall, we did have great company which made our weekend, standards of service need to be improved

Left a day early. Hotel is in meltdown with no access to main dinning room or winter gardens. Large parts of the hotel disrupted and no warning prior to arriving and booking.

It is a beautiful property, with friendly, chatty and interested staff. When we stayed there was lovely Christmas family experiences, lots of family groups, disco and games in the evening, Santa visited all very exciting. In the midst of this were several adult guests who seemed to be forgotten. Although there was an adults only bar.,....right beside the children's party. I adore children but had hoped to have a relaxing and calm pre Christmas break which didn't happen. It would have been nice if a comfortable quiet room was made available for those guests who stayed without children. Otherwise it was a lovely stay.

Overall our stay was disappointing. pleasant reception staff on check in though Our part of the hotel was notably dated, this was mainly evident in the room and old glazed windows had a lot of condensation on them with mould all along the curtains on both windows was very off putting for us. The room was pretty cold and drafty with the bathroom floor extremely cold. Room furnishings were dark and dated. We did have a comfortable sleep in a spacious, comfortable bed. We had a meal on our 1st night stay, this was a table of 8 and we had great food however the service was absolutely terrible, we had a long wait to then be presented with 80% of the mains and then the server went to another table to give a birthday cake, we then waited to get their attention as we had ordered starters which had not been served and now we were sat with 80% of the main meals so i personally found this very frustrating as it is not a cheap experience, the quality of the food was very good however or i would have refused to pay for the meal, i am genuinely not someone to complain and find it very uncomfortable but following the meal and discussion with others I'm left very unsatisfied. Overall we spent a large amount on a 2 night stay and a large meal which we invited some other guests to attend. I will not be looking to return and actually feel quite disappointed with the overall experience after looking forward to a pre Christmas family experience but it just did not come close to expectation.

Very satisfied. Would love to return.

Every member of the team from the minuet we arrived were fantastic! The facilities are amazing, my little one had a ball! We will definitely be back!

We came to town for a wedding and stayed at the Crieff Hydro based on recommendations and it was average in almost all respects. Rooms were clean and spacious, but nothing spectacular. I wish I would have spent less for accommodations in town that were probably just as good if not better. This seems like the kind of place you would go with children. Be sure to book transportation well in advance. Otherwise you’ll be stuck. The real disappointment, though, was the staff at the reception desk. Almost no one was willing to help with simple requests, and sometimes the answer to things like “what time does the spa open” was “I don’t know.”Later in the evening one night, when food options were slim, we were told there was a vending machine on the hotel. So we went searching, only to learn that the only vending machine was in a part of the hotel that was closed. We needed help with several things while in town and were largely left to fend for ourselves. The only helpful person was a housekeeper who opened our safe for us when it malfunctioned. We wouldn’t come back.

Lovely walks form the door. Excellent swimming pool. Very quiet room.

I love the ambience