奥纳夫拉瓦 Spa 阿夸酒店

Amazing location and mostly friendly stuff, except for one person who looked like she was doing us a favour, very unhappy with being there. It’s amazing how One interaction can ruin what could’ve been an amazing experience. Also, unfortunately, we had two experiences where air-conditioning was not working well. One of them woke us up at three in the morning with a horrendous noise, watch attached video. The following morning we were offered another room. We got an additional room because we had family coming over for one night but the air-conditioning was not working at all. We called Recepcion at 1 am as we could not sleep, they sent a technician and he told us that they had been having a problem with 14 other rooms. I will be asking for a phone full refund, as this was not to be expected. The same problem happened with the air-conditioning at the beautiful gym. Although we have reported it a few times, temperature did not come down from 26 C, which made exercising very frustrating. I was confused as to why the Hotel did not offer a compensation for this. To end on a good note, they had a electric charger for the car, which made a big difference.

The Hotel is in a great location. It’s a real shame that the front desk manager projects her bad mood almost through every possible interaction. As a specialist on customer services, I would be selling advisory services to this hotel as a matter of urgency :-)

Chambres propres

Très bien , personnels disponibles .

Prima hotel waar we al jaren komen, goede prijs- kwaliteit verhouding. Schone kamers en goed eten.

Clean

Ras sur les services et la propreté de la chambre. Petit bémol sur la piscine trop froide à mon goût pour en profiter pleinement. Bonne continuation à toute l'équipe. Cordialement

Absolutely amazing! Very helpful staff, they went above and beyond to resolve and issue with my laundry. The breakfast buffet had such amazing food and so much verity👌 As a solo traveller I definitely recommend 💯

Attention l'hôtel ne possède pas de piscine intérieure couverte indépendante mais d'un spa qui est en accès limité sur réservation et payant. Hôtel qui mérite tout juste 4 étoiles, non 4 étoiles sup... Pas 1 seule bouteille d'eau de bienvenue dans la chambre ni de machine à café.... Le parking est payant. C'est plutôt un hôtel pour les familles. Vraiment pas l'idéal pour un voyage en amoureux. La chambre est spacieuse mais avec baignoire, pas de douche et la déco est un peu vieillot. L'accueil est plutôt joli lumineux. Bref dans l'ensemble c'était correct mais vraiment rien de transcendant.

Clean, good ambiance, staff and activities were great.

Hôtel très propre, personnel sympa, repas délicieux matin midi et soir. Spa sauna et piscine chauffée à l intérieur top. Si je devais citer des points négatifs : chambre mal isolée et dommage que la piscine extérieure ne soit pas chauffée sinon tout est génial !

Freundliches, hilfsbereites Personal. Gute Speisenauswahl. Wellnessbereich schön, aber relativ laut. Gute Verkehrsanbindung mit Zug in 1,5h in Barcelona. Insgesamt ein empfehlenswertes Hotel, um Strand und Stadt zu genießen.

Frühstücksangebot sehr umfangreich und gut Personal sehr zuvorkommend Zimmer sauber , aber schon ein bisschen abgenutzt Wellness für 2 Stunden mit 12 Euro pro Erwachsener etwas teuer und Kinder dürfen nur in bestimmten Bereichen.

Tout était parfait y compris la restauration !

Los espectáculos un poco flojos

Chambre parfaite et le personnel très aimable

Ruhiges nettes Hotel. Ideal zum abschalten und entspannen. Meer innerhalb von 10 min erreichbar. Gerne wieder

beautiful foyer as you walk in, rooms sufficient, but could have done with a kettle, pool area like sardines & pool freezing, beds rock hard, food not so great as tendency to not stay hot under bain Marie. Umbrellas round pool not secured, so when windy, 1 hit me on the back of my head and back......were offered free dining at buffet that night to make up for the whack. Saw ABBA Universe show...started off a bit shabby, but actually warmed up and was half decent. Staff were mostly friendly and helpful. Dining was a bit of an experience.....very busy. Cold buffet good, loads of choices...just disappointed with hot food as not so hot. Nice breads and pastries. Lifts were very quick. Beach is a 5 min walk across the road and under subway.....(sand is a bit harsh - big grains).

Great

Nothing