奥克斯斐瑞拉酒店

The pool was closed and is not on the premises it’s next door, there was a wad of hair in my shower, and staff was not helpful. Location is quiet and convenient if you need to be near the airport or are in town on business.

Shuttle from airport was fine, staff at hotel very rude. Listing boasts pool but first week in June not available.

They should be friendlier towards the guest.

Ok

Great location near airport and with transport to the airport

Ótima estadia, recomendo

The room was available to us on arrival, was very clean, and the bed was so comfortable. Easy ride to the airport. Many thanks.

The staff were unhelpful throughout our stay. When we requested basic items such as an extra drinking glass, reusable cutlery, and toilet paper, staff were often unfriendly and made us feel as though we were inconveniencing them by asking for assistance. Housekeeping was also disappointing. Our room was not cleaned properly, rubbish bins were left full, and toilet paper was not replenished even after we requested that our room be cleaned. When the toilet paper ran out, there was no extra supply in the room, so we requested more, but it never arrived. Additionally, staff refused to provide reusable cutlery, which was frustrating given that the hotel promotes itself as environmentally friendly. Overall, the level of service did not meet expectations.

Good stay

Hemos estado en dos ocasiones y nos parece una muy buena opcion cerca del Aeropuerto de Barajas Madrid El desayuno es bien variado Las habitaciones limpias, y las camas son comodas. Tienen recogida y traslado al aeropuerto gratis. Recomendado 100%

We needed a place close to the airport as we had an early flight and this was great. They had free shuttle service to and from which worked out great for our group of six.

Great stay, clean room

Airport shuttle good. Could do with snacks and water available inside Feria. Seats not very comfy.

Very modern, clean and comfortable.

nice breakfast

Very nice rooms with one of the best few fully enclosed showers I had in 5 weeks. I would suggest staying in the “sister” property next door. It has the spa, pool and restaurant and my side had none.

I highly doubt someone got into our room and took my backpack, and the staff in front desk didn’t help much at all.

Clean room, comfortable beds. Accomodating and pleasant staff, free parking. Breakfast staff helpful since we only needed coffee.

Lo que no me pareció es que la piscina estaba vacía, no la pudimos utilizar. Aparte habíamos reservado el bus del hotel para llevarnos al aereopuerto y cuando nos presentamos a la parada el bus estaba full. Hubo otra pareja que se quedó por espacio con nosotros. El piloto del bus revisó y validó que estábamos en el listado de reserva para el horario, seguidamente fue al desk y nos informó que nos pedirían taxi. Asumimos que el hotel se haría cargo del costo, pero para mi sorpresa le tuvimos que pagar el viaje al taxi. Por lo demás la habitación bien, el desayuno bien, la ubicación bien.

Great service. Nice premises with good air conditioner. Convenient location close to airport with free shuttle. Excellent price.