自然公园与 SPA 集团酒店

Beautiful, splendid place

Nossa estadia foi excelente. O pessoal do hotel é super gentil e prestativo. Fazem tudo para acomodar sua estadia da melhor maneira possivel. Embora algumas areas communs do hotel estejam precisando uma renovação o pessoal e o atendimento compensa totalmente pois fazem nos sentir tão bem vindos.

All staff are very friendly but hotel is a bit tired and would benefit of being updated in certain areas

Staff very friendly and helpful. Beach location is great. Limited dining options on site but buffet had tremendous choice.

Overall a decent place to visit. The room is OK, but the hotel itself is a bit more outdated. Same is visible in the restaurant. Outside dinner is good, but not that much space. And mostly older German people seem to visit this hotel.

The staffing is excellent and helpful The hotel area has activities and is quite at same time The buffet is very good and the bar has an awesome view of the sea Area around the pool has enough chairs and shades

The staff and attention to detail was faultless, highly recommend.

Absolutely amazing property and staff!

Great experience

Totally fantastic place to stay!! One of the best hotels I’ve ever stayed at.

Nous avons réservé ce seul 5 étoiles actuellement sur la plage de Muro pour 8 jours. La première chambre proposée ne nous convenait pas et nous avons été surclassé. Personnel réception et restauration 5* Buffet pdj et dîner 5* Piscine intérieure avec SPA 5*

Nous avons réservé ce seul 5 étoiles actuellement sur la plage de Muro pour 8 jours. La première chambre proposée ne nous convenait pas et nous avons été surclassé. Personnel réception et restauration 5* Buffet pdj et dîner 5* Piscine intérieure avec SPA 5*

Rooms were large and clean. Staff were super friendly and helpful. Location was quiet. But most of all, the evening buffet was absolutely excellent. One of the best places for food we’ve ever stayed. Would highly recommend it.

Was curious why this property had such incredible reviews- it looked nice in the photos albeit perhaps a little dated in decor in places. But having been here for a few days it’s really clear why: the staff. I’ve travelled a lot around Asia and other places with high reputations for staff in hospitality but these guys are superb here: very genuine, attentive, thoughtful. The food is also really superb. Was worried the buffet would be a bit generic and poor quality but not only is the food excellent but there has been a real effort to blend in local cuisine from Mallorca wherever possible. Congrats to the team here- true professionals doing.a fantastic job. 👍👍🙏

A very lovely stay!

From the moment we stepped into the lobby and were told "We will take care of your luggage, your vacation begins now" we felt at home. If there's something that stands out with this hotel, it's the family feeling amongst the staff and the service level. There are smiles everywhere from the reception, to the breakfast and the restaurants. In every corner someone gives you a happy smile. The breakfast and restaurants are fantastic and there's great attention to allergies and intollerances which was much appreciated. The SPA offers fantastic heated pool, jacuzzi and there are multiple sauna's for your need. Maybe the only negative remark I have is there's room for cultural differences as many guests are from Germany and are completely naked in the sauna which might feel strange for some but seems fully normal for them. Overall the cleanliness of the spa is amazing. We tried a lot of food in the bistrot and everything was really good. Here as well, great attention to intolerances which felt safe. I really loved that the management and top responsible of the hotel were frequently seen with staff and in the restaurants, not only managing but also helping out with daily tasks like serving drinks and taking breakfast orders. We had our room upgraded which was fantastic and we will never forget our stay at this hotel. While being in family will give you everyday tasks, this is truly a great luxury hotel with a friendly atmosphere and a home away from home.

Everything perfect

Super Hotel, sehr nettes Personal, traumhaftes Frühstück und Abend Buffet. Sehr zu empfehlen!!

Excellent hôtel, Très bien équipé! Le personnel est vraiment très à l’écoute et très gentil. Le restaurant buffet pour le petit déjeuner et le dîner est incroyable.

The service and staff and the hotel are second to none, we had a truly wonderful stay,