H10 卡萨诺瓦酒店

酒店前台不太熱情, 雖然是3.5-4星洒店, 早餐很豐富, 款式很多, 房間一般, 洗手間比較細, 地点不錯尚算方便,

The room was lovely, the team were helpful and welcoming. The hotel is in a great location close to all the major attractions in Barcelona and easy to get too and from the airport. Would recommend to others and stay there again.

위치가 좋았고 호텔 주변환경이 편리했다

Room was very clean, staff fantastic and a superb overall experience.

La.megs csms

Clean room, friendly staff and great amenities

Chambre toujours propre et la petite attention pour la saint Valentin était très agréable

Hotel room was clean and the beds were soooo comfy! Lobby was aesthetically pleasing and the rooftop is a nice addition!

Rooms were very hot at night, AC not operational in the winter. Gym only opens at 8am. Very clean, spacious and modern.

Otelin konumu merkezi la ramba ya yürüme mesafesi sekiz dk. Odalar keyifli rahat temiz. Kahvaltısı açık büfe çok çeşitli kaliteli. Personel çok yardımsever. Çok memnun kaldık. Altında özel otoparkının olması çok konforlu.

Bra

The room was pretty clean, amenities were good. They had bathroom amenities. There was coffee and kettle for tea, which was very nice during the cold days.

Wie immer: sehr gut!

Great location, helpful staff and great rooms. Only downside was TV mirroring didn’t work and a couple of the plugs.

Eduardo front desk was rude and unhelpful. The vibe of this hotel is unwelcoming. Weekend staff were better but not great. No one went out of their way to get to know us or make suggestions. I came back to H10 because of our amazing experience at H10 cubik. I didn’t realize all the H10 are franchised owners. I expected the same level of service but I was mistaken. We had booked 2 rooms x 4 nights at this hotel through hotels.com. We needed an extra night and inquired about booking through them instead of bookings.com. We asked if they would match the rate which they said they couldn’t but they would include breakfast. We agreed. The next day, we went to pay and Eduardo gives us the bill and bill was twice the amount quoted. We were shocked. We tell him this was double the price that was quoted the night before. He insists we misunderstood. H10s own website was less than what he was charging. We said we would book online through hotels.com. He just shrugs his shoulder. At this point, I was so disgusted and regret ever coming to H10 Casanova. Our next visit will not include this hotel. Although the service was terrible, I have to give credit to cleaning staff. The rooms were immaculate.

Wonderful stay

We arrived at H10 Casanova expecting the same level of service as H10 Cubik at our last stay. Needless to say, the staff was not very welcoming, particularly Eduardo. He was very transactional. Very unhelpful. The day staff and weekend staff were a little better but the vibe was completely different from Cubik. I should have gone back. The location was close to Barcelona University—walking distance to many restaurants. The rooms were kept clean. Decent amenities. We had booked our stay through hotels. We needed to extend our stay another day. We asked the hotel to match the rate Hotels.com had on the website. Initially, they agreed. We went to pay and Eduardo gave us another quote that was twice as much as Hotels.com and more than their own website. When we said the other worker had agreed to match, he said no she was mistaken. We said we’d book through Hotels.com. He said Ok. He couldn't care less. Less. Through the hotel initially I b

Aircondition var ikke tændt da det var vintersæson

Staff were very friendly and helpful! Room was clean and had everything we needed

Nice staff plus got upgraded