Our room had everything we needed and the staff were very helpful. The room was quite small but still enough for us. If you want a large fancy suite, don't stay here, but if you want a clean, safe, comfortable room which you only use to wash, change and sleep, because you spend most of your time exploring Granada, this is perfect.
We had the unit on the ground floor and we loved it. The higher floors would have been a problems for my wife as there are no elevator. Alex at reception was so very helpful, the free breakfast was good and the place is clean, well situated, close to mosque-cathedral (Mezquita). Very nice restaurants and a convenience store/mini-market close by.
Great location, in the centre Granada, very walkable to major attractions, shopping, restaurants, etc- 10 min to Cathedral. I didn't mind walking 40 min to Alhambra, it gives you a chance to take the city's vibe in.
My room was small but clean, I was solo so I didn't mind the size and I didn't spend to much time in anyway. The place has character, I liked the balcony of my room at a higher floor above the narrow street full of lively patios and restaurants. You might find it a little noisy until later in the night, especially on the weekend. I personally was tired and I slept. Friendly , helpful staff. Thanks!