The air-conditioning did not work. The lady kept saying that the air-conditioner worked, but we finally convinced her that the unit was just spewing out air. If they promise A/C, it should work. Five days is a long time to go without A/C.
It was a poor choice for a hotel. Compared to other hotels in our trip to Spain, Castro Real was the worst. Breakfast was very poor. Fruits are very cheap in Spain. They should have some fruits in the breakfast menu. Scrambled eggs and other food items ran out every single day, but were not replenished.
This hotel is not welcoming at all. Staff was not friendly. They need to pay attention to detail; while body lotion in a small packet is useful when bathing, leave soap to clean hands. In sum, we would not recommend to this hotel to anyone at all.