马德里格兰大街 25 号酒店 - 美利亚合作酒店

Everything was great, except we could not get the air conditioner to cool the room. Had to keep the door to the courtyard open.

Great location and friendly efficient staff

I loved the location and the style. The only thing that wasn't the best was the bed, it was hard and caused some back pain.

Excelente servicio al cliente en todas las areas pero mis favoritos los del front desk. Una ubicación ÚNICA. En fin Genial. Gracias a todos.

Delightful! Outside street noise as fun and lively area but nothing white noise couldn’t correct

Great location and service. Do not recomend rooms near the elevators as it can be noisy with people talking while waiting for the elevator.

It was only one night and it was ok. The problem with a lot of hotels in europe is there is no air conditioner and it was already hot. They put a fan in my room and it was ok. It was nice of them not to charge the breakfast that I confirmed but did not have. Great location

No air conditioning though this is advertised on website so window had to stay open which made sleep difficult due to street noise all night, reception did not respond to requests regarding this. Beds were not as booked and enquires revealed the particular situation booked did not exist. Socket was faulty. Location is central but very noisy. Bedroom was cleaned well daily.

The room was in very poor condition. The bed had a very hard mattress, the sheets were of poor quality and torn. The bathroom tub was very dirty and clogged. The hair dryer was over 30 years old and had a plug around it. The towels were dingy and very old. There was no hand cream. This is a very poor quality hotel, due to its location. The breakfast was horrible.

Everything was a disaster, boiling water fell from the ceiling, the room filled with black water and smoke. The hotel staff was not at all kind, they didn't even help us pick up our things in the middle of the flooding in the room.

The tiny room was extremely hot No AC to cool it down Complained 3 times No result Horrible Don’t recommend

The location is right on top of the Gran Via Metro station. This is very convinient. Also the location is in the center of everything and evryhting is within a shorta walking distance

The perfect area to stay, walking distance to restaurants and stores.

Está ubicado en un lugar muy céntrico lo cual es perfecto para ver lo mejor de Madrid caminando

The rooms are a bit outdated which was a shame. The dining room is huge and offers great breakfast.

Booked a room that overlooked Gran Via for a reasonable price. Check in and service was quick and friendly. There's included breakfast and bag check. Great spot for center of Madrid

The main plus is the location, everything else suits the basic standard.

Sobre la Gran Vía este hotel ofrece una ubicación perfect para caminar Madrid

Very good

Perfect hotel !