乐特莱特百斯威特酒店

The room had black mold on the bathroom ceiling in 2 places, and black mold beginning to appear on a patch in the bedroom. The bathroom smelt horrendous - neither myself of my partner wanted to go in there and as we were staying one night we decided to shower in the next place. Check-in was quite convoluted - we had to get in touch prior to arrange getting into the premises. I called the number provided but the man I spoke to couldn't speak English - which I totally understand!! - but if you're advertising on something as global as Hotels.com, there needs to be a way to communicate with guests from all over the world. We sent a message on Hotels.com prior, but nobody responded and that would have been perfect to reply using a written word translator. When they let us in, a friendly lady showed us to our room. However there was no guidance/advice for the hot tub provided. It was empty, and we tried to fill it at 6pm after coming back from a meal, but it was so slow and the water was cold. We then realised we needed to turn the hot tub on for a good amount of time to get the water to temperature, but it took ages and by 10pm we gave up. We really would have appreciated if someone could have warned us it would be too short a time to use the hot tub. Or at least told us the best way to use it. The afternoon at check in at 1:30pm, and checkout the next morning around 8am there was no one to be seen on the desk.

room had mold and insects. it was a garag not a hotel. no staff unless at morning.

Very nice place to stay for a night so we didn’t have to go into the city. Might be hard to navigate checkin if you are not. Spanish speaker but we found the room comfortable and clean and enjoyed our stay

La atención por parte de Mónica espectacular. Todo estaba como se indicaba en la reserva y no hemos tenido ningún problema. Muy recomendable

Es bueno pero poco sitios para comer

Although it was confortable and mostly clean, it was not a good choice in quality price terms. Prices were surely affected by the Valencia Marathon that took place these days. There are few restaurants, groceries or facilities at a walking distance. However, transpoortation to the city works well.

Monica & su equipo encantadores! sitio original (antigua fabrica reabilitada) agradable, muy limpio, tranquilo y con parking muy comodo recomiendo

The accommodation is not a hotel It is located far from Valencia, that is, it needs transportation There are buses The room is large, space is what it has to spare If you arrive after hours it is complicated since Expidia does not provide you with the number of the establishment, if you go directly it is much easier, it has internal parking The manager, excuse me, I do not have her name, but she is better than a 5-star manager, she does whatever it takes for her clients, she has 10 stars, that's all If you go by car, the parking inside the establishment is a plus

siamo complessivamente contenti del soggiorno in questa struttura. la camera era molto spaziosa, ben arredata e i materassi/cuscini abbastanza comidi. anche il bagno, esclusivo, era molto ampio con il bidet. il wi-fi, gratuito in camera, purtroppo non funzionava. il servizio del personale sufficiente anche se abbastanza "assente"... solo una mattina su 3 abbiamo visto una persona. c'è da dire che la struttura è gestita come un b&b con accesso in autonomia con ceck-in a distanza o comunque in orari molto ristretti. la pecca, per noi, più importante è che è un po fuori mano con pochi servizi pubblici a disposizione (una sola linea metro con poche treni e una sola linea bus) quindi la sera tardi bisogna calcolare bene il rientro in struttura.

The lady on reception was very helpful and gave us exact information and print outs to travel to the city. She was very pleasant and went out of her way to assist us.

Trato fatal alas 23 h nos quedamos sin luz y estuvimos tres horas sin luz y vinieron y nos trataron de mala manera y está mañana nos han levantado gritando porqué la salida era alas 11 y nosotros pensábamos que era alas 12 y por 15mnts llamando y con malas maneras y gritandonos namas levantarnos muy mala experiencia

La atención perfecta y muy atentos

Todo muy bien. Habitación limpia y personal muy amable.

El lugar esta muy bien dependiendo de la habitacion que te den o tengas disponible, excepto las ultimas nuevas habitaciones que hicieron las demas habitaciones tienen mucho desgaste en general y todas o casi todas pierden agua en el jacuzzi ,hace falta un mantenimiento y renovacion

Really Nice people

Nuestra experiencia en este establecimiento ha sido bastante decepcionante. Para empezar las fotos que muestra la empresa del establecimiento deben de corresponderse con tiempos pasados en los que tuvieron auge pero para nada es l realidad actual. Al llegar nos abrieron de forma remota la cancela ( en ningún momento tuvimos contacto directo con ninguna persona ) al entrar nos encontramos con un patio donde había un camión aparcado, maquinaria de gimnasio en muy mal estado apilada y sucia, un árbol de navidad gigante ( finales de marzo ) plantado en el centro, restos de lo que pudo ser una cámara de refrigeración con botellas de cava en su interior del año de la polca con ramas que habían entrado por la parte superior ( la supuesta cámara no tiene techo ) con más años y polvo que Matusalén. Acumulación de distintos trastos descuidados, sucios y desordenados ( maceteros viejos, mesas, sillas, botellas de cristal, piedras, … un desastre vamos ). El acceso a la casa se realiza por una puerta blanca que cuando la abres parece que estés entrando a la casa de drácula: oscuro, tétrico, nuevamente acumulación de objetos sin ningún sentido ni coherencia para la decoración de un establecimiento de este tipo: básculas de pediatría, monitores viejos y sucios apilados, todo tipo de enseres que parece que hayan ido recogiendo de otros lugares y acumulando allí a modo de trastero, … en fin, una experiencia nada agradable y desde luego no lo recomiendo en ningún caso.

Ice cold floor Bad smell in bathroom Perfumed bed (in order to hide bad smell?) Not enough varm water in shower

It says has parking available, but the reality is that they have 5 spaces available. we arrived at 3:00 am at the hotel and there was no parking available. we had to park over a half mile from the hotel and walk. They don't tell you about the limited parking until the reservation is paid. which is very bad, especially when they say in their ad that they have parking.

Acogida nada más llegar a la hora indicada. Servicio de café y desayuno de bienvenida con pastas en el jardín. Habitación amplia con baño completo y muy limpia... Mönica ....la responsable muy atenta e igualmente el resto del equipo. Para repetir ...Un abrazo desde Zaragoza.

Hotel boutique graziosissimo, stanze comode e confortevoli, ben collegata al centro città con la metro a 200 mt dall'hotel. Monica merita il premio per miglior oste dell'anno. Ci ritorneremo sicuramente