The hotel and our room were clean and comfortable and in general this was a nice stay. Breakfast was amazing - a lot of selection and good quality. However, we were a bit disappointed by the service. Our arrival was delayed due to travel issues, and when we checked in on a Saturday night, we asked if there was anywhere we might eat. We were told there might be a few taverns, but unlikely to get food. This was not true at all and we used Google to find several open restaurants nearby. Since our luggage had been lost, we asked if there was a power converter we might borrow or purchase. We were told “no” which was stressful since we needed to keep our phones charged to help track our luggage return. Our luggage arrived the following afternoon, but the man in the front desk locked them up and didn’t bother to call the room to let us know that the luggage we had been desperately waiting for had arrived. Very frustrating. I would have definitely recommended this place if the staff had been just a bit more helpful - we can’t be the only travelers who have had to deal with the difficulties of lost luggage in a foreign country.