Room Mate Mario, 马德里

The service was brilliant , friendly staffs, very helpful for special needs. The location is perfect, few metro stations nearby. Convenience store just next to the hotel. The room is big , good enough for 3 ppl.

Fantastic location easy to find

Good location: cozy hotel located in the quite alley but convenient to Opera house ( plaza de Isabel II) Good staff: fridendly, helpful. We enjoyed our stay in this hotel very much.

The breakfast had the same items every day, very limited healty options, you can find better options chepper outside the hotel, not worth the money. Some rudenes from the older the staff, the young were nice, the areea is safe and very close to the metro.

Le chambre très bien, rajouter étagères pour poser ses trousses de toilette sous le lavabo par exemple car étagère très petite. Le personnel sympathique, mais il faut connaître soit l'anglais soit l'espagnol. Le petit déjeuner correct, un peu plus de fruits frais serait appréciable

El personal amable, habitación cómoda y limpia, la ubicación. Siempre que voy a Madrid me hospedo ahi.

Nice cute cozy room, but had to bring down to 4 stars due to the shower area - the floor gets soaked because there's no shower curtain and the glass is too narrow to avoid splashing the floor

No había zumo de naranja, los zumos no eran naturales, no había jamón para la tostada. Hace 15 días estaba mejor. Se les habría terminado todo.

Merci

Front of house staff were very helpful throughout. Housekeeping was at a very good standard over both rooms. The room was a good standard and very spacious, only thing I would suggest is a change to the TV settings to allow them to connect to the internet to access Netflix and You Tube.

Excelente hotel, buen personal muy amables , habitacion espectacular.

Quarto confortável. Boa localização do hotel, próximo ao metrô Opera e comércio e restaurantes.

Excelente atención del personal y facilidades muy bien localizadas.

Tuvimos un pequeño inconveniente en la habitación, pero el personal fue muy diligente y lo resolvió rápidamente. Las instalaciones estaban limpias y el trato fue siempre amable. En general, una buena experiencia.

The staff was amazing. My wife and I have been to Madrid a few time. On this trip we thought we would step out of our comfort zone and try new places. We so happy we pick this spot. The staff and their ability to speak different languages made communication so easy. They were so helpful they really went above and beyond to make us feel welcomed. From the warm welcoming to the little gifts in the room to giving advice on new places to eat. We will definitely stay here again and this might possibly be the only place we ever stay.

Quarto limpo, ótima localização e da pra fazer tudo andando. Café da manhã bom. Voltaria com ctz.

Excelente ubicacion, la habitacion limpia y de buen tamaño. El desayuno podría mejorar, pero bien.

The staff was very helpful. Front desk went above and beyond to insure our expectations were met. My wife and I come to Madrid every year and this trip we decided to stay somewhere out of our normal. I have to admit I was a little hesitant to stay here. However this was one of the best choices we made. The staff really made us feel like they wanted us to stay with them and did everything to make us feel comfortable. Everything from the welcoming when we walked in to the treats in the room to suggestions on places to eat and just having small talk like we knew them for years. They even let us store our bags after check out so we could enjoy our last day in Madrid. Everyone the we spoke to at the front desk spoke multiple languages so communication was great. I’ll definitely be staying with them again next year.

Buen servicio de parte del personal. La habitación estaba en buen estado pero la alfombra estaba bastante manchada y sucia.

Personal muy amable, habitación correcta.