维克多先生酒店 - 设计酒店会员

The hotel was dirty, the spa was the worse, with dirty cups in the sauna, no towel in the changing room, bad smell. My room was cold and I could not increase the temperature, there was no extra blanket. The service was very average.

Idea location in upscale area of Barcelona with premier shopping and dining. Excellent gym and spa, lovely rooftop bar and pool, and good steak restaurant. Rooms very good but could use larger night tables.

As a hotel designers for over 40 years before retirement I scrutinize my hotel selection more than most. This hotel had a very hip vibe not lost on my 70 year old body. The facility is amazing. My issues were all easily fixed by management. We waited over 20 minutes after placing a drink order for it to arrive at our rooftop table. I was then presented with someone else's check for payment. We ate at the bar one night and the bartender came out from behind the bar to take our order. I thought that was a nice touch but the bartender had a case of bad breath. And finally even though at check in I confirmed we had prepaid for breakfast our last day there was a lot of confusion about what we could and could not have for breakfast.

Central area, hotel with top roof terrace, pleasant views. Comfortable stay

Great hotel

Very friendly and accommodating staff. Wonderful location. We had the family suite which is two adjoining rooms. Lots of space. The room for the kids with two twin beds was very dimly lit and no natural light. The windows look out to a shaft between the buildings. The main room looked out onto a rooftop construction site between the buildings. Most rooms have balconies but not this family suite. Food was very good at the restaurant. Could hear and feel the base pumping from a nearby club until 2-4am.

My new favourite hotel in beautiful Barcelona.In best spot for shopping,restaurants and safety We have already rebooked

I really enjoyed my stay. The hotel staff were friendly, welcoming and helpful. I plan to go back next time I visit Barcelona.

Overall we enjoyed staying here but there are a few things to note that I wish I had known before booking, especially if travelling with a family. Pros - really comfy beds, and excellent food at Mr. Porter (including the breakfast). Cons - the adjoining room that our kids stayed in had no windows. They were blocked out, so the room was a little oppressive. The indoor pool is adult only. This was a huge bummer as since we were travelling in December when outdoor pools aren't in use, we specifically chose a hotel with an indoor pool only to get there and be told the kids were not allowed in. They also never mentioned this at reception when we asked what time the pool was open until, so our kids were very disappointed. Also, no real special effort for kids (kids robes, teddy bears or toiletries) as I would expect from a 5 star hotel. Worth noting also, that the view from our room was of a rough looking courtyard. No real feel that you are in Barcelona, although at least our room had windows! Overall, a good experience but not what I would expect from a 5 star hotel. Wasn't horrible but would try somewhere else next time.

Phenomenal customer service, very clean and the food was amazing at Mr. Porter’s. The only feedback is that doors to the bathroom and closet didn’t close. The shower door not closing made it difficult to take showers without water leaking. But, that is a building management and design issue and HIGHLY recommend this hotel. This is my third trip to Barcelona and was better than the Majestic down the street especially considering price. Thank you.

Great location and friendly staff.

Great location and neighborhood. Rooms had issues - fire detector was malfunctioning and had to be fixed, bathroom door could not close as it was off the tracks, basin was not draining properly, furniture was not functional as no bedside tables with plugs etc. Complaints were made to the front desk but there was no acknowledgement of discomfort experienced.

Great location

Staying for one night to catch an early plane, the front desk called at 3am to “check that the room was occupied”, waking up my entire family. I have no idea what possessed the staff to think dining at 3am made any sense. The next day they apologized saying that their reservation system was broken. Sir Victor - next time your reservation system is broken do not check it by calling guests rooms at 3am. The rest of the hotel experience was ok but the 3am phone call was unforgivable - and to just say “sorry” is almost more frustrating.

Simply perfect amazing stuff Great facility Definitely will go back again

This hotel is upscale with the service you expect from a high end hotel. It’s in walking distance to high end shops, major attractions and great restaurants.

Hotel is nice design but condition of room is running down. I considered this hotel is 4 star trendy hotel, not full 5 star standard with all factors

Overall nice little hotel with style and chic. Great rooftop bar for drinks and hang out overlooking the streets. Location is excellent at the heart of luxury shopping. Breakfast is a disappointment. Service is extremely slow and buffet selection is very limited.for the three days, there were very few people at breakfast,, at some points we were the only guests. There were at least 5 breakfast staff available but coffees took over 10 minutes. Very disappointing. Other than that, we had a great stay.

Great hotel and fantastic SPA Love the decorations and facilities

Great