桑萨特约迪酒店

Clean room, good shower, lovely setting, personalized service, owner operated.

Nice hotel in the middle of town that is walking distance to most everything. The hotel also includes La Placeta Restaurant which provides solid breakfast and dinner. Super convenient option for staying in Pollenca.

The people were friendly, but the maintenance on the equipment in the kitchen and in the rooms was not up to standard (air conditioning smelled bad for a couple of days, and did not cool the room sufficiently. In contradiction of what is written in other reviews the quality of the food in the restaurant was very good. Breakfast was also very good, but both the second coffee machine as the toaster were broken for the whole week we were there

We stay here every year. The hotel is family owned and staff are friendly and helpful. The rooms in the new complex are large suites and that’s where we always stay. Problem with air con this year which I’m sure will be sorted. The garden and pool are lovely and great for sunbathing. I would always recommend this hotel if staying in Pollença and look forward to going back next year.

This was a very sweet property owned by a family as it was their grandparents former home. Now run by 2 sisters who are lovely and kind, this charming home has multiple rooms and quaint grounds. Our room was. Wet spacious with 2 bedrooms, a bathroom with bath, living room and mint refrigerator and amenities. Everyone on the property was kind and helpful with a smile. Specifically--Aina (manager) -Gema (breakfast), she is Aina's sister. -Raquel (reception) -Cynthia (breakfast assistant) -Stalin (cleaning) All were very kind. We had a wonderful stay. Thank you to everyone above.

The staff were very friendly and helpful. We had a few issues as one of our party is a wheelchair user and the first ramps they had were not suitable. However they got a carpenter to custom make a couple of ramps that meant he could get into the main building.

Great hotel, we stayed in the loft room in the annex, great space and light. The hotels garden is a delight!

Such a lovely place. A paradise in the city. Super friendly family running the hotel. We are coming back! Great breakfast. Their garden is beautiful. With fish and birds. A great experience.

Great family run hotel 5 minutes walk from the beautiful old town of Pollensa. Perfect location.Upgraded to one of their new apartments which was spacious & very clean. Staff couldnt be more helpful, tips on local places to see. Didnt eat in the restaurant. Would recommend for a quiet, stress free stay.

Old authentic tastefully renovated retaining period furniture.original features and

Wir hatten ein Zimmer zur Straßenseite. Dort ist es doch sehr laut.

El hotel tiene mucho encanto, un edificio muy bonito y un patio precioso. Lo único que fue algo molesto fueron los loros del propietario que viven en el hotel.

Kaffeemaschine nicht kundenfreundlich,

Our stay was great, the room was clean and big but the bathroom need some maintenance and we were missing some towels, the soap is not the greatest, lots of choice at breakfast and taste was ok, the sauna was a plus but too bad the temperature was not warm enough and the jacuzzi was not on. Overall a good value for the money but some minor adjustments could be made.

Son Sant Jordi is obviously not in need of any business or is taking travelers like myself as fools. We reserved this place, it’s not like it’s cheap, on the basis of its reviews and availability. When we arrived, we were greeted with upended furniture in the lobby, an unruly( albeit innocent) child running around (the grand child) linen on clothes driers all around the lobby and a very feeble attempt of an explanation that it’s the end of season??. We were accommodated across the road on the ground floor where we were met with builders mats and angle grinders whilst builders were working on the building. After finding a rotten orange in the fruit bowl at breakfast the next morning I handed in my key and said we were leaving. We had booked two nights but I did not care. This place is a disgrace to the hospitality industry. If you want to close down out of season do so, but do not take bookings and expect your guests to feel like they are walking into the laundry room. I will add the hotel contacted me after they saw my initial Hotels.Com review on check in and tried to explain that they are just a family hotel and that some of their furnishings were being renewed. Not so. If it were my establishment I would not take a booking whilst service was being impacted and secondly I would make an attempt to refund a dissatisfied guest. Furthermore, it’s a huge daily run business and maybe they just don’t care after 1st November?! If it were my business I would feel ashamed.

A family run hotel where the staff can’t do enough to help you. Great amenities any a very varied buffet breakfast

This is a lovely hotel in a historic building situated in a quiet part of Pollenca. The family who run the hotel are very friendly and helpful. There is a nice garden with a small pool where. Breakfast is good. There is no bar, however you can walk through to the attached restaurant where you can order drinks and food. The garden is quiet and peaceful. We would have liked some background music, but that's a personal choice

This room was newly renovated, very clean and tidy, ideal for exploring the old town, very friendly staff, will stay again.

Lovely garden, relaxing stay with friendly staff. Breakfast buffet needs to be checked regularly and things had often run out

Hyggelig oasis midt i smuk by. God værelse og seng. Fin morgenmad. Venlig service.