马德里版

The staff are super helpful and friendly, front desk, concierge and the manager on duty are so efficient and helped us with all our needs

Super

Excellent allround. 5*+ !Highly recommend for a Central Madrid Hotel! Daniell the manager and all the staff were excellent

Me robaron el dinero de mi reserva Amazon y Marriott

todo el personal muy atento, las habitacions y amenidades de primer nivel (le labo) recomendado sin duda

From the moment we arrived, this hotel set a standard that is incredibly hard to match. What truly makes it exceptional is the staff. Every single person we encountered went above and beyond, not in a scripted or rehearsed way, but with genuine warmth and an almost uncanny ability to anticipate what we needed before we even asked. We were celebrating our wedding anniversary, and the team made it feel less like a stay and more like a carefully curated experience. They arranged reservations at some truly outstanding restaurants, places we would never have discovered on our own, and each recommendation turned out to be unforgettable. It felt like having a dedicated concierge who knew exactly how to elevate every moment. The service throughout was flawless, attentive without ever being intrusive, thoughtful without being over the top. Small details such as perfect timing, personal touches, and sincere kindness made all the difference. By the end of our stay, we did not just feel like guests, we felt genuinely cared for. This anniversary will always stand out as one of our most special, and this hotel played a huge part in that. It is rare to find a place that delivers at this level across every aspect, and rarer still to leave already certain you will return. We are already looking forward to coming back next year.

The staff was great. Morning breakfast was wonderful. Allot of different spreads. Only wished that coffee was included with the breakfast. Views and location is also great. Central to many sites. Great for families and also couples. We would return to this property when we are back in MAD>

Excellent and friendly staff a d great bars and restaurants. Rooms were excellent especially the showers. I'm great location too I would highly recommend this hotel.

N/a

Great hotel, nice lobby bar with pool table. Great location

Mega cooles und freundliches Personal

Excelente en todo

Excelente, muy buena atención del personal

Posizione strategica, personale attento e premuroso

Just a great experience

Wonderful wow hotel. Staircase to lobby is special. Staff excellent, great breakfast and supper club for breakfast a real feature piece too which is not talked about anywhere. Lots of surprising features an generally beautiful hotel with great bars and public areas

Hôtel design, branche et extrêmement bien passé. Un beau travail de rénovation dans un bâtiment historique. Dommage qu’à ce niveau de prix et de prestations il n’y ait pas de piscine.

Amazing

Great place, central

Habitación limpia y la terraza un punto