Communication was outstanding. Was spacious, quiet, and just a short walk from the train/bus stop. Easy to get in and out. Full kitchen made it easy to prep our own meals. Only minor complaint was the pillows were not very comfy, but everything else was perfect.
The customer service is exceptional. The apartment was lovely it’s a 2bd 2 bath with an elevator. It’s a very walkable area with shopping within walking distance . It’s a 15 min tram ride from Zurich HB. We took advantage of the Zurich card and it worked out for us we visited many museums for free and it covered all transportation within the zones specified on the card .
10/10 Every thing was awesome about my stay. From the service, communication, welcome drink, fully equipped kitchen (coffee machine, dishwashers, microwave and oven) bathroom (including washing machine and dryer) and mini balcony. Public transport, shops and restaurants near by. I wish I could stay in a place like this for all of my travels throughout Europe. Highly recommended.