紫罗兰酒店

The hotel shuttle was broken for the pick up at train station so the staff asked us ride taxi and the hotel will pay the service later. However, we rode the taxi that was not payable by the hotel. The hotel should arrange the taxi and tell the guest which taxi instead of asking guest to find taxi themselves.

Hotel Matthiol is located in a quiet area which takes around 15 mintues by the hotel shuttle bus. We have the fondue for dinner inside an outdoor transparent tent which is very special and romantic. The service of the staff is excellent. It takes around 10 mins walk from the hotel to the downtown and cable car to the Matterhorn. The view from the balcony of our room is just fine since it’s not facing to the Matterhorn. The only required improvement is the water leakage problem of the shower area.

細節地方來看，這間飯店有愧他們的價錢，地處偏僻卻只有入住和check out時有接駁車，平時請自己想辦法。飯店Spa只從4點開放到9點，飯店位置離市中心遠，如果你在外面用個晚餐或是有活動，根本完全沒機會用到Spa,;最後是員工訓練不夠，搞錯住客，把別人的預約拿來問我。接著房間清理後，忘記擺上迎賓小糖果，竟然直接偷偷丟門口就算了。整體來說是不值得的一次經驗

Besides I found lipstick print on the glass, everything is perfect. House keeping service have to improve for 4-star hotel Location is far from train station but free shuttle provided.

設施豪華、住房舒適，可惜到景點較遠，不方便～

Restaurant was fantastic with superb wait staff.

The place is super clean super well serviced friendly staff they carried our heavy luggage to the room very good breakfast and dining option one of the top standards in Europe

Excellent all around. Great location, friendly and helpful staff. Enjoyed the breakfast and the bar for a drink and light snack.

Clean and friendly boutique hotel, nice and free spa facilities

We had a wonderful stay at Matthiol Boutique Hotel. The room was beautiful, and I highly recommend using the sauna—it was an amazing experience. The staff were incredibly friendly, welcoming, and attentive throughout our stay. Breakfast was phenomenal, and we also had dinner at the hotel restaurant, which honestly was one of the best dining experiences we had in Zermatt. The food and atmosphere were outstanding. The hotel offers pick-up and drop-off service from the train station, which was very convenient and made arrival and departure seamless. The location is truly exceptional, with a beautiful trail right behind the property and breathtaking views of the Matterhorn. Highly recommend this hotel for an unforgettable stay in Zermatt.

Everything was amazing!

We stayed one night and wished we could have stayed longer! Excellent service and hotel!!!

Perfect

Hotel Matthiol was our favorite stay in Switzerland! The hotel is tucked just outside the main part of Zermatt, which made it feel peaceful and private, but it was still an easy walk into town, and the complimentary shuttle was a nice bonus. We stayed in a spa room with a sauna, steam shower, and a big soaking tub right by the window overlooking the mountains. The self-guided spa was perfect for relaxing, and the massage we booked was absolutely worth it. On top of all that, the restaurant served some of the best food we had during our entire trip. We cannot wait to come back!

We loved the hotel. Very posh,clean,inviting, and relaxing. Excellent services. Breakfast was perfect with everything fresh and delicious. We had a wonderful stay.

The hotel it self was very beautiful. We had a spa room and really enjoyed having the sauna and steam shower in the room. The morning breakfast included had a good selection. They also include use of the wellness area which has a jacuzzi, foot soak, sauna, rain shower etc. This was very lovely. The only issue is that it is a bit of a walk from the downtown core. It is still close to some of the lifts. Overall enjoyed our visit but I think it is a tad over priced when compared to some of the other luxury hotels we’ve stayed at.

Breakfast each morning was delicious. The staff were kind and helpful. The rooms were large with many amenities. The room lights were a little confusing and you had to be careful with the shower so as to not soak the whole bathroom. It’s a 25 minute walk to town but close to hiking trails. We did not take advantage of the spa, but it looked nice. The restaurant food was great. We attended a wedding at the hotel and the food was superb.

Excelente hotel

This was a great boutique hotel. It’s in the quieter area of Zermatt so you have to walk down to the main town area but that just adds to the charm! The views of the Matterhorn were amazing. The spa was lovely as well.

Excelente hotel para descansar, el spa espectacular, el restaurante delicioso y el servicio increíble Súper recomendable