苏黎世波恩卡梅哈格兰德签名收藏酒店

Upon arrival, the staff member at the desk upgraded our room, free of charge (which was lovely). However, we were checked into a room that was not cleaned. After going back down, they moved us to a different room. In the new room, there were “coffee” stains all over the wall beside each side of the bed. On the second day, a cleaning lady came into our room and asked us if we wanted it cleaned at 8pm? We had obviously said no given the time. Then when they did clean it the day after, the coffee mugs were not replaced nor were the coffee packets. The shower smelt very muggy and old. Overall, not impressed with this hotel.

Everything was very good only thing that i didn't like was smell in corridors, otherwise room excellent and service was good.

This hotel surprised me in a positive way. everything is excellent, the rooms, restrooms, breakfast buffet. is at 5 minutes walking from the tram station at a nice an quiet area.

It was good but there’s always room for improvement

Great experience

Good

Is near the station, the hotel is clean and the customer service is really good

The hotel looks very nice and has some modern updates. In the room the shower wall was stained from water and the sink was stained from coffee drops. The bed was on the firm side. There should be a USB or C plug in the room for charging phones. The restaurant was closed but the food at the bar and the bartender were great.

Wonderful hotel with good service . Close to tram. Would definitely recommend for others!

This property was clean and upscale

The staff helped me reluctantly as if it isn’t their job. The room was small. I was told there will be a view of a garden from the room, but there was no view.

It’s very convenient and a very decent hotel with great staff. However, we got a room that had directly was opposite another house with people having direct view to our bed. We had to keep the curtains closed entire of the time. Bathroom and toilet had one door. You could open only one or the other. Good for a single person but not for 2 occupants.

No comment

friendly staff and excellent location

Great location near the airport to jump start our trip

Great

We traveled to Zurich for the Art on Ice show at Hallenstadion and stayed at this hotel, which stands out as one of the city's finest. Despite its size, the hotel offers a luxurious, intimate, and personalized experience. The staff across the board, from the front desk to food and beverage services to housekeeping, is exceptionally professional and courteous. We continue to be regulars. Thanks to all the staff for making our stay so special.

Nothing unique about this property. It is a little dated and the rooms are not properly cleaned; our room was very dusty. The rooms are poorly designed and hallway carpeting kind of dirty The brekfast was excellent!!!. Staff is not very helpful in knowledge of local area There is no concierge and the lobby looks much less impressive than in the photos Would not likely stay at this property again as a vacation place. Better for a one nighte business trip.

Nice hotel

Small but convenient to airport and main station. Easy to take the local tram to where we needed to go