凤凰酒店

酒店
9.1
/10
超棒
655个评论

客人对住宿的评价

Verified traveler
10.0
/ 10
delicious breakfast with many choices of cheese and bread, hot soup, ham etc. spacious room can see matterhorn sunrise. Room was clean and comfortable. Reception staff was very nice and helpful.
Cinderella Pink Ting
10.0
/ 10
The staff are very nice and helpful, provided many useful info to us Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com) A little thing is that there is no fridge in the room
Verified traveler
10.0
/ 10
The room is very new and clean. Although we don't have a view of Matterhorn from the room, the mountain can be clearly seen when walking of the hotel. The front desk is very friendly too. We enjoy our stay a lot.
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Untere Wiestistrasse 11, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

主要设施

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餐厅
WiFi
电梯
凤凰酒店位于采尔马特地区/城市。
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凤凰酒店周围有什么

Untere Wiestistrasse 11, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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进一步了解凤凰酒店

位置


凤凰酒店位于采尔马特地区/城市。

关于凤凰酒店

一流的服务加上提供的各种设施,让您在凤凰酒店入住期间无需抱怨。

入住期间,一定要去这家酒店的健身中心锻炼一下。

根据大多数酒店客人的评价,凤凰酒店是一家舒适且服务一流的酒店。

凭借提供的各种设施,凤凰酒店是您入住的理想场所。

凤凰酒店的所有设施

其他 Phoenix
其他

酒店服务

  • 旅行
  • 行李寄存
  • 快速退房
  • 多语言员工
  • 前台

公共设施

  • OTHER
  • 无烟区
  • 电梯

食物和饮品

  • 酒吧
  • 早餐

一般

  • 宴会
  • 大堂壁炉

体育和娱乐

  • 雪具寄存处
  • 健身

交通

  • 火车站接驳(收费)

连接

  • 免费WiFi

商业设施

  • 会议设施

房内设施

  • 电视

住宿政策与一般信息在凤凰酒店

重要备注
计划在入住时间以外办理入住手续(例如清晨或深夜)?您可以直接与酒店安排!
  • 宠物费:每只宠物每天 CHF20
  • 折叠床使用费:每天 CHF 100

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需要到店支付以下费用。费用可能包含适用的税费:

  • 征收城市税:成人为每人每晚 CHF 4.00;年龄在 9-16 岁之间的住客为每晚 CHF 2.00。此税不适用于 9 岁以下的住客。

这里已包括住宿向我们列出的全部收费项目。

  • 可能需收取加人费用,具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
  • 特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
  • 此住宿接待方接受的付款方式有:常见信用卡、借记卡,以及现金
  • 此住宿有权在住客到达之前向其索取信用卡预授权。
  • 支持无现金交易。
  • 该住宿场所采用的安全设施包括:一氧化碳探测器、灭火器、烟雾报警器和室外照明。
  • 此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
  • 请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

此住宿接待方提供火车站接送服务(可能会额外收费)。如需安排接客服务,住客必须使用预订确认邮件上的联系信息,在抵达前 48 小时联系住宿接待方。前台接待时间为每天 08:00 - 21:00。该住宿不可在工作时间以外办理入住手续。请在抵达前至少 48 小时使用预订确认上的信息联系酒店,以安排入住事宜。住客需要在抵达前通过安全链接完成住宿在线注册。住客将需要在抵达前向住宿接待方提供其护照副本。住客将于到店前 5 天内收到内附入住说明的电子邮件。前台在限定时间内有人值班。如有疑问,请使用预订确认信上的信息联系住宿方。 策马特 (Zermatt) 位于小汽车禁行区,住客只可搭乘火车前往。

Hotel only accepts guests with minimum age of 18

入住/退房时间

入住:
15:00 - 19:00
退房:
在此之前 10:30
酒店政策暂未公布。

一般信息

热门设施
餐厅, WiFi, 电梯
入住/退房时间
从 15:00 - 19:00 - 到 10:30
早餐供应
是的,酒店有提供早餐的房间
凤凰酒店 的可用房间
27个房间
凤凰酒店 的楼层数是多少
4 层
在凤凰酒店的其他设施
{显示设施类型}

常见问题解答在凤凰酒店

凤凰酒店有哪些可用设施?
凤凰酒店有顶级设施,例如餐厅, WiFi, 电梯。(有些可能需要额外收费)
凤凰酒店的常规入住和退房时间是什么?
凤凰酒店标准入住时间开始于15:00 - 19:00最晚退房时间为在此之前 10:30
凤凰酒店提供早餐吗?
是,凤凰酒店提供早餐。但您需要选择含早餐的房型,若预订不含早餐的房型则需支付额外费用。
凤凰酒店 是几星级酒店?
凤凰酒店 是一家 3.0 星级酒店。
凤凰酒店 一共有几层楼?
凤凰酒店 共设有 4 层楼。
查看所有

更多旅客的评论在凤凰酒店

综合评分和评论 Phoenix

Traveloka (1)
其他来源 (654)
9.2
超棒
基于 654 条评论
清洁度

9.6

客房舒适度

9.2

地点

8.8

服务和设施

9.2

排序方式
最相关
偏好
查看全部

旅行者评论 Phoenix

每页评论数
20
40
热门评论
Verified traveler
icon-朋友和家人
朋友和家人
10.0
/10
评论于 121几周前

Hotels.com verified review

delicious breakfast with many choices of cheese and bread, hot soup, ham etc. spacious room can see matterhorn sunrise. Room was clean and comfortable. Reception staff was very nice and helpful.
Cinderella Pink Ting
10.0
/10
评论于 121几周前

Hotels.com verified review

The staff are very nice and helpful, provided many useful info to us Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com) A little thing is that there is no fridge in the room
Verified traveler
10.0
/10
评论于 329几周前

Hotels.com verified review

The room is very new and clean. Although we don't have a view of Matterhorn from the room, the mountain can be clearly seen when walking of the hotel. The front desk is very friendly too. We enjoy our stay a lot.
Shuk Ching
10.0
/10
评论于 330几周前

Hotels.com verified review

房間很大,景觀優美,不過酒店前要行一小段斜路,有點辛苦
KWAN MEI
10.0
/10
评论于 331几周前

Hotels.com verified review

酒店整體非常好,以一間三星酒店來說是物超所值。酒店的位置與車站不太遠,小於10分鐘路程。由於我住山景房間,露台是對著Matterhorn,如果沒有周邊工地的天秤,會有更好的景觀。 服務員熱心有禮,早餐選擇種類多,好吃,房間設計簡約清潔,正切合Zermatt的氛圍。gym room設備很齊全,住在這裡非常好。 要提醒一點瑞士酒店都不會提供牙刷牙膏等,請自備。
SIMON
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 337几周前

Expedia Group verified review

Very friendly reception and neat room condition, view is great and can see Matterhorn on a sunny day, will consider it again if going to Zermatt again
yan yan
10.0
/10
评论于 355几周前

Hotels.com verified review

My room is very comfortable and clean. I felt very excited because I can see the Matterhorn in my room. Moreover, Laurence and Denis are very polite and nice, they explained very clear. I love to stay in this hotel.
PANG-NING
10.0
/10
评论于 358几周前

Hotels.com verified review

The room was very clean and comfortable. Awesome service and price with the distance of only ten minutes walk from the train station.
Anna
6.0
/10
评论于 372几周前

Expedia Group verified review

內裝蠻新的,可能蓋不久吧。從車站去飯店路上要爬小段波,有推行李會累。 且嬰幼兒要另外加費,加完後cp值不高了。
Verified traveler
10.0
/10
评论于 374几周前

Expedia Group verified review

Best breakfast among the hotels I've stayed in Switzerland ! Bountiful foods and drinks. Friendly and Helpful Staffs - we asked about the train route from Zermatt to Milan and the staff gave us very useful suggestions about the time change of the train. Also, very nice view of Matterhorn from the balcony. It is about 10mins walk from the station. 15mins with luggage though. There is a small supermarket in 5mins walk. Quite convenient.
阅读更多
Wan-Chen
10.0
/10
评论于 376几周前

Hotels.com verified review

房間很舒適,早餐豐富,來策馬特很值得來住一晚。
cody
6.0
/10
评论于 379几周前

Expedia Group verified review

Friendly staff to solve the problem of wrong allocation of the room in this hotel. They apologised for the mistake and offered wine for the compensation, but cannot refund the difference of the room. The location is a bit far from the station, around 15 mins by walk. Clean room with balcony and the big windows have the view of Matterhorn, it’s nice view with nice room design.
阅读更多
Raymond
8.0
/10
评论于 425几周前

Expedia Group verified review

Location is a bit away from the train station and need 10 mins to walk. However, the environment is nice and quiet with good breakfast but cold cut in n most. The front desk is helpful and lift is existed. Room is big and good but the pillow is very thin that was not comfortable. Overall is good. No kettle is provided.
Raymond
8.0
/10
评论于 426几周前

Expedia Group verified review

Nice and special hotel. Environment is quiet and easy to find. Helpful staff with good wifi network. However, the pillow is too thin and no kettle provided. Breakfast is generally ok. Overall is good.
Verified traveler
6.0
/10
评论于 427几周前

Expedia Group verified review

Good breakfast. But need to walk uphill or downhill for 15 minutes before reaching hotel.
Crystal
8.0
/10
评论于 486几周前

Hotels.com verified review

Beds are too soft
Verified traveler
8.0
/10
评论于 490几周前

Hotels.com verified review

早餐豐富,美味
Verified traveler
8.0
/10
评论于 495几周前

Hotels.com verified review

沒有熱水供應 淋浴間比較小 被分到view超好的房間!
Verified traveler
10.0
/10
评论于 527几周前

Hotels.com verified review

Need to walk a bit but still easy to find. Overall perfect!
高安平
8.0
/10
评论于 590几周前

Hotels.com verified review

熱忱的服務,舒適的房間,豐盛的早餐,讓你不會後悔的選擇
每页评论数
20
40

准备下定决心?

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其他 4 Phoenix

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Copyright © 2025 Traveloka. All rights reserved

综合评分和评论 Phoenix

Traveloka (1)
其他来源 (654)
9.2
超棒
基于 654 条评论
清洁度

9.6

客房舒适度

9.2

地点

8.8

服务和设施

9.2

排序方式
最相关
偏好
查看全部

旅行者评论 Phoenix

每页评论数
20
40
热门评论
Verified traveler
icon-朋友和家人
朋友和家人
10.0
/10
评论于 121几周前

Hotels.com verified review

delicious breakfast with many choices of cheese and bread, hot soup, ham etc. spacious room can see matterhorn sunrise. Room was clean and comfortable. Reception staff was very nice and helpful.
Cinderella Pink Ting
10.0
/10
评论于 121几周前

Hotels.com verified review

The staff are very nice and helpful, provided many useful info to us Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com) A little thing is that there is no fridge in the room
Verified traveler
10.0
/10
评论于 329几周前

Hotels.com verified review

The room is very new and clean. Although we don't have a view of Matterhorn from the room, the mountain can be clearly seen when walking of the hotel. The front desk is very friendly too. We enjoy our stay a lot.
Shuk Ching
10.0
/10
评论于 330几周前

Hotels.com verified review

房間很大,景觀優美,不過酒店前要行一小段斜路,有點辛苦
KWAN MEI
10.0
/10
评论于 331几周前

Hotels.com verified review

酒店整體非常好,以一間三星酒店來說是物超所值。酒店的位置與車站不太遠,小於10分鐘路程。由於我住山景房間,露台是對著Matterhorn,如果沒有周邊工地的天秤,會有更好的景觀。 服務員熱心有禮,早餐選擇種類多,好吃,房間設計簡約清潔,正切合Zermatt的氛圍。gym room設備很齊全,住在這裡非常好。 要提醒一點瑞士酒店都不會提供牙刷牙膏等,請自備。
SIMON
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 337几周前

Expedia Group verified review

Very friendly reception and neat room condition, view is great and can see Matterhorn on a sunny day, will consider it again if going to Zermatt again
yan yan
10.0
/10
评论于 355几周前

Hotels.com verified review

My room is very comfortable and clean. I felt very excited because I can see the Matterhorn in my room. Moreover, Laurence and Denis are very polite and nice, they explained very clear. I love to stay in this hotel.
PANG-NING
10.0
/10
评论于 358几周前

Hotels.com verified review

The room was very clean and comfortable. Awesome service and price with the distance of only ten minutes walk from the train station.
Anna
6.0
/10
评论于 372几周前

Expedia Group verified review

內裝蠻新的,可能蓋不久吧。從車站去飯店路上要爬小段波,有推行李會累。 且嬰幼兒要另外加費,加完後cp值不高了。
Verified traveler
10.0
/10
评论于 374几周前

Expedia Group verified review

Best breakfast among the hotels I've stayed in Switzerland ! Bountiful foods and drinks. Friendly and Helpful Staffs - we asked about the train route from Zermatt to Milan and the staff gave us very useful suggestions about the time change of the train. Also, very nice view of Matterhorn from the balcony. It is about 10mins walk from the station. 15mins with luggage though. There is a small supermarket in 5mins walk. Quite convenient.
阅读更多
Wan-Chen
10.0
/10
评论于 376几周前

Hotels.com verified review

房間很舒適,早餐豐富,來策馬特很值得來住一晚。
cody
6.0
/10
评论于 379几周前

Expedia Group verified review

Friendly staff to solve the problem of wrong allocation of the room in this hotel. They apologised for the mistake and offered wine for the compensation, but cannot refund the difference of the room. The location is a bit far from the station, around 15 mins by walk. Clean room with balcony and the big windows have the view of Matterhorn, it’s nice view with nice room design.
阅读更多
Raymond
8.0
/10
评论于 425几周前

Expedia Group verified review

Location is a bit away from the train station and need 10 mins to walk. However, the environment is nice and quiet with good breakfast but cold cut in n most. The front desk is helpful and lift is existed. Room is big and good but the pillow is very thin that was not comfortable. Overall is good. No kettle is provided.
Raymond
8.0
/10
评论于 426几周前

Expedia Group verified review

Nice and special hotel. Environment is quiet and easy to find. Helpful staff with good wifi network. However, the pillow is too thin and no kettle provided. Breakfast is generally ok. Overall is good.
Verified traveler
6.0
/10
评论于 427几周前

Expedia Group verified review

Good breakfast. But need to walk uphill or downhill for 15 minutes before reaching hotel.
Crystal
8.0
/10
评论于 486几周前

Hotels.com verified review

Beds are too soft
Verified traveler
8.0
/10
评论于 490几周前

Hotels.com verified review

早餐豐富,美味
Verified traveler
8.0
/10
评论于 495几周前

Hotels.com verified review

沒有熱水供應 淋浴間比較小 被分到view超好的房間!
Verified traveler
10.0
/10
评论于 527几周前

Hotels.com verified review

Need to walk a bit but still easy to find. Overall perfect!
高安平
8.0
/10
评论于 590几周前

Hotels.com verified review

熱忱的服務,舒適的房間,豐盛的早餐,讓你不會後悔的選擇
每页评论数
20
40