瑞弗尔豪斯 1853 酒店

We had the most unforgettable stay at Riffelhaus 1853, and I can’t say enough good things about the incredible team here. Dior and Sven went above and beyond for us, and every single staff member made us feel truly cared for over the last four days. Their kindness, professionalism, and warmth made all the difference in the unique situation we were all just in. That kind of service is rare, and it meant the world to us. We wouldn’t trade the experience we just had for anything. We’re leaving with full hearts and a deep appreciation for all the people who made it so special. We will definitely be back—and until then, we’ll be singing the praises of Riffelhaus to everyone we know. Thank you for everything. You truly are something special!

Our experience was excellent from start till end! Staff were all so friendly and helpful, and made us feel very welcome. They seemed to enjoy being there and brought a good vibe to the place. The rooms and bathroom were beautiful and spacious even for the standard rooms. Wellness and dining spaces were also stunning and with perfect views of the Matterhorn. This was definitely one of the best stays of our lives. We hope to be back again!!

A fantastic place to stay, high up in the Alps. Staff was always very professional and helpful and went out of their way to accommodate us. The views from the rooms are world class. Highly recommended.

Great biews

Above expectations all around. We stayed for our honeymoon, and it was perfect. Tranquil, separated from the aprés scene, perfect ski in ski out for first tracks every day before the gondolas started bringing people from town. Breakfast and dinner were included and absolutely top tier dining every day. The staff were helpful and welcoming. The baggage service from the train was incredibly helpful so that we didn’t have to haul our luggage across the ski hill. I couldn’t have asked for a better experience. We plan on returning!

Amazing experience!!! Hotel has a perfect location, offering breathtaking views of Matterhorn and Zermatt valley. Breakfast is an unforgettable experience for sure, again for the views around; and the food offering. Then, you have the most impressive chef; Jovanni is very passionate about his work, comes to the table to explain the details of his creation. Each night is a different epicurean journey. Such an unexpected, unbelievable treat!!! Thank you so much!!!

Beautiful views, lovely sauna

The staff and dining here was some of the best in the world, and weve been around the world to know...we will be back!

Riffelhaus is an amazing hotel, if you want peace and quiet, great food and feel really welcomed.

Zermatt’s best-kept secret. Nestled in the middle of the Zermatt Matterhorn, this 170 year old hotel integrates modern amenities while maintaining its historical roots along with breathtaking views. Riffelhaus 1853 does not disappoint and often leaves the guest with a once-in-a-lifetime experience and incredibly lucky for such a hotel to exist. It houses only 25 rooms/suits allowing for the staff to give you more personalized attention. Unlike most 170 year old hotels, Riffelhaus 1853 does an amazing job integrating modern amenities. The rooms and bathrooms were very modern with a sense of alpinist style unique to the locality. The rooms were average sized for the price; however, most guest come for the amazing view and location of this hotel rather than the size of the room. The reputation of the Riffelhaus’ Wellness Center and Spa experience is what originally motivated me to book this stay. This may be the crown jewel of the property as there is no other place like this in Zermatt. Their hot tub perched at the top of about 2582 meters overlooking the Matterhorn and the whole of Zermatt is the most beautiful in the entire area. I challenge anyone else to provide pictures of a better hot tub view. People from all over the world travel just for this experience. The large dry sauna faces a wall of glass from the ceiling to the floor that overlooks the Matterhorn and Alps and situates multiple people comfortably.

This hotel was everything I hoped it would be. The location was spectacular.

Astonishing view of matterhorn

This was an absolutely amazing experience! The hotel, the staff, the views-blown away!!!!!!

The property was beautiful, the communication about how to get there was very clear, and the staff were fabulous. The meal that was included with the hotel reservation was wonderful. It was a wonderful place to stay and gave us a great starting point for the train to the top the next morning.

Great location. Lovely views. Wonderful rooms. Friendly staff.

We arrived at night and the staff were waiting for us at the train station to help us with the luggage. During the stay, everything was clean, calm, quite, and safe. The outdoor jaccuzi facing the matterhorn is something else, you site there and forget the timing. The staff were super friendly and one thing to notice is they work with each other as family. On top of that, Juliana was a big help to us and made our stay easier. This place is really recommended and I will come again every year for sure.

Amazing location, excellent staff, really enjoyed the stay. Ski in and out with the best views of the matterhorn

It was absolutely beautiful, and the staff was extremely kind and helpful. 10/10 recommend staying here!

Put this place on your bucket list . Has a can’t beat location, staff is amazing, great food and stunning views.

Awesome views. Awesome food. Hidden charges not totally revealed