苏黎世Gate精品酒店

The hotel cancelled my booking without my consent. When I arrived late around 10:30 at night, they told me they have sent me an email cancellation which I have not received. Not even Expedia was being notified and now asking me to review my stay?!?!?! They then told me the price I booked was too low so they cancelled my booking. I need to file an official complain.

Clean and tidy Around 20 min bus ride to Zurich HB

假如房間再大 一點，會更好，假如工作人員，微笑ㄡ

Very Good! 我們願意再度入住，也願意介紹親朋好友，很棒！

一間很方便前往瑞士國際機場的精品酒店

Room was wonderful, with a balcony and windows on two walls. However, if overhead airplane noice really bothers you then perhaps staying so conveniently close to the airport isn’t for you. Hotel staff was wonderful.

This was a lovely stay at the Gate Boutique hotel. The room was very quiet with a comfortable bed, fresh clean bedding and impeccably clean bathroom. The property is in new condition. The property has a small kitchen with cook top and refrigerator and would be an ideal place to stay more than over night. The staff was so friendly and insisted that we take freshly made croissants and cappuccino with us since we had a long day of driving ahead. I would highly recommend this place to others!

Very good breakfast, super friendly staff. They all speak perfect English.

Sehr nette Mitarbeiterin am Empfang. Minuspunkte: Das Zimmer hat keine Klimaanlage, keine Insektengitter vor den Fenstern, mein Raum war voller Insekten ( im Bad, im Teppich, an den Waenden), sehr wenig Schrankraum. Das Hotel sammelt Altglas direkt unterhalb meines Zimmers, sehr unschoen. Mir hat es nicht gefallen.

Schönes Hotel mit großem Zimmer, sehr nettes und hilfsbereites Personal. Restaurant und Einkaufsmöglichkeiten fussläufig erreichbar. Gute Verkehrsanbindung. Kann lauter sein, da direkt am Flughafen.

Attentive, helpful staff. Breakfast was decent. No AC, but it was manageable with a fan that was in the room. Nice location 5 minutes drive from Zürich airport.

Although this was our first visit…we felt like we were long time guests of The Gate Hotel. A day prior to our arrival, we received an email from the hotel welcoming us and asking if we had any special requests. When we arrived at the hotel… Luigi greeted us as if we were long time friends. He made sure that our rooms were ready quickly, so that we could get some sleep after our overnight flight. The next morning Luigi greeted us as soon as we stepped off the stairs, made us all delicious cappuccino then treated us to an amazing breakfast (that was included with our room). This was our first day and first visit to Switzerland…and we felt most welcome…thanks to Luigi and his staff. I highly recommend staying at The Gate.

When we arrived at the property we were told they had no reservation for us (though we had printed documents with a reservation number and an email from the prior day from Expedia telling us about checking in). They told us that the room I had booked was not available for the price I had reserved it at. But because it was late in the evening they told us we could have two available rooms for free. But the next morning they told us we had to pay for the rooms, which I did. They then showed us what I think was a false document with the Expedia name on it, dated a few days prior to arrival, saying our reservation was canceled. We never received such a notice from Expedia, and in fact the day before Expedia had sent us the check-in hours, etc. Totally dishonest people. Plus the place was not all that nice anyhow. We then had to make another reservation at another hotel for our remaining two days in Zurich.

Friendly staff, clean and convenient

Everyghing was satifactory,would stay again in the futute

Excellent stay! The price is great with this beautiful place. All staff are very helpful and friendly. 10 out of 10

Recommend

Bed is very small

Although it was a little way out of Zürich it was easily reachable by bus train and airport. Really nice inside room lovely and had a balcony which helped. Breakfast was taken and was really nice. However we had an evening meal whilst there which had a very limited menu and our selection was only ok. Would certainly go back

The hotel is within walking distance to airport, literally less than 30 minutes and you are there. If you travel light then that’s doable. There’s a tram stop nearby, you can get to Zurich centre in 30 minutes or go to airport, just 2 stops. There’s also a nice discount shop nearby where you can buy any food, snacks etc The room was clean and comfortable, it also looked new, like e.g. fluffy carpet, don’t know when the hotel was built but my room looked clean, new and not worn out. They have weird power sockets, I struggled to charge my phone, one of the adapters didn’t fit at all, the other only worked with my clever solution. Didn’t hear any plane noise in the early morning or in the night. The breakfast was rather basic standard, nothing exceptional. Only scrambled eggs and bacon for cooked options. Also they didn’t have a green tea. I picked this hotel because the hotels in the center were sold out or very expensive. You can get to the city center easily with the tram no.10 or combine it with a train which will be even quicker. However the tickets are quite expensive so take this into account.