视觉公寓苏黎世克拉默街8-12号

Even I did a reservation for 3 it was only for 2, them they didn’t help at all. We had to look for q different place at 1:30 am because that was the time I fished up talking to them, it was that late because we arrived late Friday night. WORST customer service ever

The bed was uncomfortable and the pillows were small and flat (and there needs to be two more!). Loved the balcony and the area.

Well… Very unhappy this location. My room and my kids room are nothing like the pictures. I made one reservación and they book me for two rooms which I didn’t have a problem, I figured my teenagers will be in a room near me. Well I was wrong their room was in another building, and they couldn’t do anything to fix the problem. I stayed with my daughter in building 8 and my husband with my son in building 12. Then my cousin booked a room for 3 and they got a room with one bed and they said that they couldn’t do anything about it either. Don’t show up before check in you will have to wait on the street since they don’t have a lobby. Even you get you code to get it it will not work until 3PM we were a group of 11 and waited on the street on a cold weather for over 30 minutes. The bathroom were very small without soap or shampoo. Overall t was a horrible experience.

It was clean, the bathroom was small, the bed was comfortable, instructions and communication was good.

Good for a couple one or two people close central the clock chimes wake up 7am all factories fridge kettle hairdryer plates cups eyes shampoo toilet roll towels food easy to get to train station

The worst place ever, no air conditioning. They accommodate my two grandparents and my brother in a “room for three” with just one bed and the possibility to request and extra bed. When I called them, no extra bed could fit in the room.

Good location. Close to trams, restaurants and shops. Quick tram ride to Zurich HB main train station.

The property is as convenient enough for walking, yet quiet enough for a good night’s sleep.

No elevator. Having3 suitcase and 3 carry one . No air condition, in hot days they have only 2 small fan which surely is not enough. Keep the window open and late night you get noise from adjacent restaurant and bar which threw the empty bottles into the trash to break them .

Great place and location close to SSB.

The area was great and within a 20 minute walk of the train station and the major shopping street. It was also fairly close to lake Zurich! This property was small but nice with a kitchenette and balcony.

The unit we stayed in was on the 4th floor of 5. To start, it was truly bizarrely decorated. It was also swelteringly hot in the unit. I recognize that most places in Switzerland don’t have air conditioning but the unit had 2 fans, one of which you could barely feel a few feet away from it. My friend literally put her clothes in the very small freezer to deal with the heat in there. The dish towels in the kitchen were dirty. The bathroom shower doors don’t close all the way so there’s always water all over the floor. The only good thing I can say about it is the location is nice. But it doesn’t look anything like their promotional materials. Will absolutely never stay there again.

Too hot in the summer !! No proper ventilation

The communication was very bad and the tv doesn’t work

Check in was contactless and got a code to the building and the room. This was like a hotel studio suite type of size. Clean. Tram was right next to the place. Easy to get everywhere.

Very very good just about everything, other then no lift .

local culture

The shower stall was too tiny. The Bed for a family of 3 was too small. Top floor gets hot on summer days. Sloping roof makes it too hard to navigate on the top floor, makes it too constricting. Climbing 5 flight of stairs with luggage to the 4th floor can be challenging.

This is one of the worst places I have ever stepped foot into...I opened the door and it wreaked of smoke. On top of that to the immediate wall to the right, it seemed to have mold there. As I further began to inspect, you can identify quickly that the place is not regularly cleaned and has cobwebs in every corner. Being my service for my phone was not very good in this area as well, I tried using the WIFI and that wouldn't connect. Trust me when I tell you this...stay far away from this disgusting location. Lastly, there's zero help on site...it's all remote and good luck connecting with anyone who has common sense. Again, worst experience for a "hotel" I ever had, and I was in there inspecting for less than 5 minutes and left...and here is the kicker --- they want to fight about a refund and deny you even though the pictures prove all of this as clear as day.

Very comfortable and clean.