VR 俱乐部 - 帕贺棕榈海滩度假村

Nice place, confortable, clean but A/C was week in the room so we had problem to sleep well cause too hot inside.

Everything was excellent, friendly staff, especially the manager Anna cares about everything and everyone

Fantastic beach and nice to relax with partner or family

This hotel looks like it was a great few years ago. Italian architecture, spacious rooms, etc... But now, full of low-demanding Russian customers, needs a little more maintenance and training for staff. Maybe training even more. Our check in took almost two hours. Two hours in an incredible heat, after long journey. Ok, a juice was attached, but when asked to take my 67 years old Mother and my partner to the rooms to don't stay in a heat, when I will wait for all paperwork - heard "no, it's a procedure, it's a procedure". Finally after insisting for it couple of times, they was taken. Also, there was a problem with the AC - almost not working and a broken window in toilet (so all mosquito was welcome to join us). Reported it to reception at least 5 times. Finally some maintenance was done but in a way which doesn't fixed a problem. On the other said, at last day a manager comes to us and apologized for the situation, we received a beautiful plate with fruits and some sparkling wine - that was really nice. I believe that with just a little more training for front-end employees and some maintenance this object can be great again.

Beautiful room, nice people. Room very clean. Activities are a good point as well. Food was terrible. Quantity over quality and very expensive for what it is. Paid the same price for pasta at the hotel than for a delicious 1kg lobster in a restaurant. Pool dirty. Pool towel dirty and wet. Water is also very expensive conmared to other hotels and shops. Wi-fi only in the common areas is under peers. For 250 $ per night we expect much better. Anyway we still had a good time.