Arbour Hotel and Residence

My first time at Arbour. Stayed for 10 nights. The bed and pillows are fantastic and the staff go over and beyond to assist.if there is any complaint the safe at floor level is ridiculous and its a bit noisy at night with 3rd road traffic especially emergency vehicles. The pool is great and i enjoyed my stay

Staff was great. Room cleaned everyday and felt very safe. Ease of catching a Grab, taxis & motor bike was also easy here. Walkable to beach street.

I arrived in hotel at 9 AM and couldn’t check in until 2PM after a long flight. One of the days the electricity went off in my floor and couldn’t fall a sleep because of the heat, they didn’t get me another room until the following morning. Other than that the hotel is clean with reasonable prices.

This was a great hotel overall, room was amazing, staff great, my only problem was the elevator, it is hot so every time you jump in you're sweating in this close box until you reach any other floor.

Great

My stay here was great. The staff were friendly and hospitality sublime. A little dissapointed that I could not eat outside food on the rooftop 😕

Lived the views and that it was up and away from the busy streets. A nice place to retreat to! Also the breakfast was terrific and the dining room was gorgeous! Same goes for the rooftop bar and pool. The staff was eager to please and very helpful when needed. Highly recommend! Oh I didn’t use the washer but it’s a great option! Had a mini fridge, microwave and a hot plate too!

Parking was a bit tight, but we got lucky and snagged a spot before it got full over the weekend. Was better to just leave our car there and get a Grab bike to go around town since it was in such a unique location that was always busy traffic wise. The area was a bit away from the hustle and bustle of downtown, though the rooftop was quite nice and a great view of the ocean and city at night. The only downside we experienced was on our last day before we left no matter where we were using water even when we turned it to ice cold, the water ended up being scalding hot and impossible to take a shower - so we had to fill up water bottles from the sink before that got hot as well and rinsed off that way.

Property is in a good location. Staff is friendly and helpful. The hotel is and clean. The only issue I had was that the power went out while staying there and they were working on the water system. This caused minor issue with hot water. But it was fixed within a few days.

I will definitely stay here again, this hotel gave my trip the wow factor!

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Service good but breakfast not good

i had a nice time

Worth every 5 star, it was close enough to bars, clubs, and night life to where you could walk but far enough away to where you can enjoy peace and quiet. They provide a tasty welcome drink upon arrival which was a nice gesture and if you are driving a car they have free parking around back. The only con the gym is small but it has the necessary equipment for people who plan on doing a short one or two week staycation. There are gyms and barbershops located nearby so the convenience of travel makes this hotel very desirable. The breakfast option is very diverse and if you decide to choose the buffet option you can eat either al la carte or order off their breakfast menu of 12 items which is also all you can eat. The staff are very professional and accommodate all the way down to the door man they always have smile on their face and wish you a good day whenever you depart. Overall I do plan on staying here again and would recommend giving it a try because you can’t beat the price and amenities

Amazing stay

Real nice hotel, but I found that upper rooms have to deal with traffic noise all night long.

We had a wonderful stay at Arbour Hôtel! The terrasse was absolutely perfect, so comfortable that we spent the whole day there. The room was well-equipped with everything we needed—a fridge, safety box, washing machine, and complimentary water bottles—which made our stay even more enjoyable. The bed, bedsheets, and pillows were incredibly comfortable, ensuring a restful experience. The only downside was the noise from outside at night. Since the room has a balcony with a door that opens, it seemed to let in a lot of street noise, even on the 15th floor. I had to sleep with headphones, but aside from that, everything was perfect! Great food, nice spa, very clean, nice smiles, etc. Would definitely recommend, especially for the comfort and amenities!

Outstanding experience. Staff is very professional and courteous!

Not a single complaint. I will be returning to stay

Like the ammenities and restaurant in the hotel.