Chermantra Aonang 度假村和泳池套房

Very amazing facility. Our Family Pool Access is perfect. Great location, not too busy, not loud at all, yet still not too far from Ao Nang. Uber friendly and very helpful staff through and through. Me and my best friend had the best time/experience in Krabi and Chermantra doesn’t even disappoint even one bit. Will definitely come back to stay here again on my next trip to Krabi. Resort bar is also very accessible and room delivery is a plus. Love!

Beautiful setting easy access to shopping and street food options nearby. 15 minutes walking to the beach.

Enjoyable

Good staff, good breakfast, pool and clean rooms.

Overall, I had a nice stay here. I liked my room a lot, even if it was a bit worn / could use some updating (there was chipped paint all around the pool). Something to note about the private pools: this was a big draw for me but I wasn't able to use the pool much at night due to the gigantic bugs. The only reason I would not stay here again because of how hard it was to get to/from this hotel. The hotel provides a shuttle to/from the beach but at wildly inconvenient times and the shuttle service still costs $200 baht. And the hotel does not do much in the way of arranging taxis. I also found that the Grab app doesn't work very well in the Krabi area. In the future, I would stay closer to the beach or at a hotel that offered more options in the way of transportation. Otherwise, the stay was nice.

Wonderful Relaxing shame no place to eat at pool bar

The property is new and well maintained. We stayed in a family pool Villa. We chose this place because of the privacy and king size beds. The location is quite far from everything, though they have schedule shuttle to Au Nang for shops, restaurants and entertainment. Most of the staff are friendly and helpful, only a few that are not. I give this place a 3.7 stars for over all.

Staff are extremely nice and polite. Defo recommended.

Good clean new facilities Not enough toiletries, only refill half box of facial tissue , toilet paper

Everything is okay for me accept the pool. The chlorine inside my private pool was too strong that me and my wife felt sick after swimming. Felt nausea, dizzy and almost fever.

The pool villa was absolutely amazing. It’s a new resort and fairly quiet which we enjoyed. It’s about a 5 minute ride to the beach and entertainment but they provide a shuttle until late in the night. The staff was very helpful and I would definitely stay there again

I would agree the hotel is quite new and the pool is awesome. I booked the suite with a private pool. The location is good too. Just 5 mins away from the main street. The drawback of this new hotel is service. Being a small scaled hotel, the gym room is very small. Just one running machine. I saw many insects in the pool and I told the reception "Can you turn on the water pump and remove the insects in the pool so that I can swim?" After 2 hours, there was no staff to follow up. House keeping after 3pm was not possible as the staff in charge was left already. My flight was 8:35am in the morning. When I left the hotel at 6am, there was no staff there to check-in. I could not take back my deposit.... All in all, the hotel was nicely decorated but the back up service was not there.

The good: property seems pretty spanking new. We reserved the top villa with private pool, which was pretty neat in its own. Rooms are pretty well appointed and modern. Breakfast was pretty good as well - definitely better than what you'd get from a Best Western Plus, etc. The okay: the resort isn't really built to house visitors cars. There's a small gravel lot in front of the resort that can hold maybe 5 cars, plus mopeds scattered around. It's right off the road so getting in and out without hitting/getting hit is a little tricky. The bad: mosquitoes and black flies everywhere. When we first walked into the room, we found so many dead mosquitoes scattering the ground - almost as if no one had stayed in the room for a while and these suckers just died. We figured housekeeping was leaving the door open when servicing so we cancelled our room being cleaned to aid in the bug situation. However, every morning and every time we returned to the room we kept finding more and more mosquitoes and flies. Chocked it up to them coming through the drains and vents of the room - made for a slightly miserable stay.

The Exclusive Pool Villa really gives lots of privacy. Room size and layout design is very nice. Staff are very polite and obliging.

We stayed in the too villas and it was a breathtaking view of the mountaisn with a private pool. Very relaxing

Great service, located 3km from Ao Nang beach. Very peaceful, great facilities.

Perfect condo , clean , lovely pool , room , will visit again but 15 mins too local Ao Nang and half hour to Krabi Town , lovely breakfast and restaurant, thanks , free bus to Ao bang beach but been to better beaches

Awful, from the moment we arrived the level of customer service was dreadful. The hotel has great potential as the rooms are modern, clean and comfortable but the awful staff and the attitude of them really does let them down. Our tv didn’t work the whole time we stayed here, we did mention this and never got fixed. The tuk tuk service doesn’t work, they don’t have any schedule and one night they didn’t even pick us up. The reception staff was rude and one of the worst experiences I’ve ever had staying at a hotel. I can’t recommend avoiding this hotel enough. Until this hotel improves its staff this will never improve.

Amazing hotel, with a breautiful view on the moutain! Everything was perfect: the service, the amenities and the room (i would just suggest to change the matress for tge extra bed)! I highly recommend this hotel!

Super schönes Hotel. Die Tür zum Bad hat gefehlt. Der Pool könnte gesäubert werden, aber das Personal war nett, das Frühstück war in Ordnung und das Hotel lag etwas abgelegen. Dennoch gabs einen free Shuttle zum Aonang Beach