Isara Boutique Hotel and Cafe

Staff not helpful when a problem arose, too understaffed

Very very nice people. The room was extremely humid and the AC did not work super well.

There was no elevator to the second floor and had to carry our luggages up. The shower wouldn’t drain, and we had to call the front desk. She fixed it but it still reeked of sewer. The shower was also rusty and not in good condition.

The hotel is in a good location and the staff is really nice however, the property lacks maintenance, the air conditioning takes a long time to cool the room, and it's in general bad shape.

The rooms have faux window so stuffy

Toilet very small

room/ bathroom were smaller than we expected, walkable location but you could hear everything. staff were very nice

Great location, half block from Sunday Night Market, but still quiet. Staff very friendly and informative. Place was clean and comforrable.

Warm, caring and friendly staff, amazing location, and just generally really enjoyed my stay here! If I’m ever in Phuket, I’ll definitely be staying here again!! Thank you Isara hotel!

The room was upgraded free of charge.Thanks ! 100 steps to the Sunday night market. No staffs during 7:00pm to 7:30 am but everything is ok to us.

Property very old, tiny room and washroom. Connect seat on toilet, knees hit the wall. Uncomfortable two people be in washroom nor room size for two people. No water pressure in the shower and noise coming from circulation pump running all night long.

Looks good from pictures but poorly finished. Inprovements needed.

This is a nice Botique hotel in Phuket old town. It has a florist shop and little Koi pond in the diminutive lobby. Very friendly and helpful staff. Coffee shops available after 8:00am. Original Thai breakfast across the street at 7:00am. Easy walking to the center of town.

Everything was nearby and a great property to stay at. We enjoyed

Happy with the Hotel. Breakfast was advertised as lucrative but we did enjoy it. Breakfast was pre-packed, cold, authentic Thai breakfast. No buffet or options to choose from. We were provided with cold noodles which were inedible and soggy sweet treats. There were no other options. No hot drinks were provided. Hotel met up to its expectations but breakfast did not.

Staffs are friendly. Quiet location and easy walk to different parts of old town.

Good quiet location to stay at Old Phuket. Minutes walking distance to all eateries, shopping and iconic buildings.

Excellent hotel for the money, very friendly and nice staff

Can’t get any better for this price. Perfect little place to stop over for a night while exploring old town Phuket. Truly, it was a great place to make homebase for one night. We love entering through the beautiful little flower shop and getting an espresso before heading up to the room. There was efficient air conditioning and for a budget option, This is the place.

The bed and pillows where comfortable. Very clean hotel. Thank you