LK The Empress

Location location location. Older hotel but well kept. Some complain that there is noise from outside, well duhhhh it’s pattaya lol We will be back for sure!

I was extremely happy at the at the LK. The staff was very kind and accommodating. The interior was absolutely beautiful. I enjoyed their breakfast buffet. The pool was satisfying. Also, it’s a great location because it is centralized and on the beach. THANKS

Overall stay was good. The property needs some upgrade as the furniture is quite old and smell bad. Not a good breakfast.

Excellent stay will return again.

Everything

The location was the best part. Liked that it was across the street from the beach and a short walk to several shopping areas, bars, and restaurants. Also, within walking distance of Soi 6 and Walking Street. Regarding the hotel itself and the room, I didn't care much for the heavy perfume smell when I first entered the room. Also, the shower cold water didn't work well and had shower heads you couldn't use. The decor looked dated. The foot rest was stained. Paint looked worn. Of the two sets of elevator buttons on the floor, one button usually didn't work or didn't light up when you pressed it. The staff was very friendly. I had stayed there last year and had a better room but the balcony view was of an empty field between hotels. This time, I overlooked the street. The room's balcony was small and had one chair, a table, and the A/C unit. You have to turn off the room's A/C if you plan to sit on the balcony otherwise you'll get the hot air from the A/C unit blown onto you and have to listen to the unit run. Despite it all, it's a good 3.2-3.5 out of 5 and would need some cosmetic work and maintenance to reach a 4.

Very friendly people

Nice hotel. Bathroom needs some TLC

Getting very tired

I stayed here for 7 nights. My non smoking room smelled really bad of smoke. I requested a room Change which they have me for 3500 baht cash only. I think that could’ve been handled differently since the original room smelled really bad. New room was great. Comfy bed, location to beach, walking street, etc was great.

Great location

The location was great!

Close to the beach

This Hotel is a legit spot for all activities under the sun and is still family appropriate. It has a welcoming atmosphere upon entering the hotel and the MALE staff are very informative. DONT ask the ladies to get you a taxi at this hotel, because one of them tried to screw me over as a guest/tourist. I am familiar with Pattaya and the prices for most short distances in Around Pattaya. I ASKED a staff member if she could get me a taxi to a shop literally around the block, 5 min walk at best, but I was checking out and had my bags so I wanted a taxi to take me to the tattoo shop. Instead of helping me get a good price and provide good service.. she tried to price gouge me as a toourist and she said, " um I can get a taxi for 200 Baht, is that ok? And I was like no and highly disappointed. Because before I came to this hotel I was staying at 247 Boutique on soi 11 due to no rooms being available. When I left that hotel, I asked the staff at that hotel the same question when I was checking out. NOT, only did she book me a taxi to this hotel, she also told me which app to use to get the best rates for transportation so that I dont get screwed by people like the woman at the desk of this hotel. Other than the disappointing nature of that one front desk hotel employee, I do plan to return to this Hotel again. I visit Thailand about 3 times a year and this was my first time at this Hotel. BECAUSE of its location on Beach road, breakfast buffet, alcohol/weed Bar/shop

Good location next to the beach and a lot of eateries

Nice place. Check in and out a bit slow. Balcony was so rediculasly small with no view. Overpriced for what it is.

The breakfast was amazing and the staff was very reliable

Seems old and the floor in the room not maintained good

The staff at front desk was horrible. At checkout I stood in front of them while the two staff socialized and as if I didn’t exist until I said something. The hotel manager should be fired for mismanagement. I called bell man to pick up my bags no show. Receipt ion said there’s only one working. But I see him standing in lobby. This was my third time staying here not coming back. And hotel prices are not that great here compared to others in area. And also when I got to my room there was cockroaches in my room and balcony slider door didn’t close. I complained next day but nothing was done. I even found cockroach in middle of night in my bed. I did complain with Expedia when how was my check in nothing was done. Being gold member with Expedia didn’t mean anything or nothing was done. Was quite disappointed with Expedia.

Will highly recommend this location. Their staff gives each guest a warm experience. They are professional, attentive and welcoming.