SAMAYA BURA BEACH RESORT – KOH SAMUI

The place is literally on the beach.

The property is undergoing major renovations and shouldn't be open NOR should Wotif be advertising it. Simple as that.

Nice

Staff are extremely helpful and the hotel was beautiful

great place but it lacked fits and fittings, lots of damages and no repairs probably COVID could be the reason. No excuses required but standard need to be retained. Yes I did extended my stay but it was for the Island, amazing place and was painful to leave.

This resort is old and need a lot of TLC. The only think I liked about the hotel was the location and the female reception (don’t know her name) but she wears red lipstick. To make a long story short, this was the last city my friends and I visited. I booked 2 rooms for 10-12 June. We had to change rooms TWICE because one room smelled like a dead animal. The other room the maintenance guys took the room over for hours to make repairs to next room. The hotel manager had us waiting for hours just to change rooms and he really did not know what to do. According to the manager, the owner only wanted to give us lunch to try to keep us calm because they wanted a good review.. We later learned the entire hotel had NO HOT WATER and a couple of the rooms have NO AC. The beds were very, very firm. The so-called restaurant served overcooked and terrible food. The food was better at Waterline Restaurant. The hotel rates are well overpriced and they are not willing to accommodate guests by making necessary repairs before guests arrives. This hotel is not worth the money at all. Actually this hotel cost more than the other 2 hotels we stayed at in Bangkok and Chiang Mai. We had a much better experiences and the buffets were delicious. You did nothing to make sure we had a good experience in Koh Samui but take our money. Therefore I will never ever ever ever ever ever ever stay at this hotel again. I will never ever ever ever ever ever ever ever recommend this hotel to anyone.

Where should I start. Awful, old, run down, needs love and a refurbishment desperately

Nice hotel with lovely beach. The breakfast was perfect. Everything was fine

Perfect oceanfront hotel and facility was clean. Staff were very friendly and helpful. Had a nice and relaxing stay!

perfect for short staying but would not like this for a long vacation.

Right on the beach. I changed to a beach facing room as the first room they put me in was on the street side with lots of traffic noise

SB is located within walking distance to the centre of Lamai on the beach. The hotel is clean & staff are very friendly. I was upgraded to an executive suite which was very spacious & would be great if traveling with children. This room also has access to a private pool. The beds were very hard & staff did add a topper on the bed to make this more bearable. The rooms are dark & hv a musky smell. There had been a lot of rain & no doubt this caused the smell. Overall the hotel was good but could be improved with maintenance to the building to make it better. I like staying in this location & there are plenty of taxis & shuttles passing by to go to chaweng or Lamai if you don't feel like walking.

Beutiful hotel could do with a little updating but this was happening as i was there. Had own private pool villa which was nice. Staff didnt understand english very well and service was a little hit and miss. Overall i would definately recommend this place for a quiet relaxed atmosphere.

After paying extra for a sea view room, we were shown our rooms. Upon entering the rooms, there was a damp smell. They had a poor corner view of the ocean and we were told that we had to pay even more extra if we wanted a 'deluxe' sea view room. The rooms were minimally furnished lacking in an sense of charm. Upon trying the bed, the mattress was extremely hard, like lying on wood. Later after complaining, the staff came up with an extra mattress that they placed on the bed to soften the experience. It didn't really fit, but it made it more comfortable.

Was fairly disappointed in our stay as we had about 15 chinese tourists in the room next to ours constantly smoking. Our room smelt like a smoke house and we had to move. Not once were they asked to stop smoking in the rooms even though there are multiple signs in each room saying no smoking fines apply. Food at the restaurant was very disappointing and it always felt like the staff thought the guests were an inconvenience. Location is good and there are some good restaurants at other hotels nearby.

Wonderfully located on lamai beach (although you need to walk up the beach a bit if you want to swim in the sea). Nice pool and outdoor area with beautiful plants. Rooms were not like the photos online (photos must be from when brand new,which it is definitely not now!). Staff were extremely friendly and helpful and made it a very pleasant stay. Breakfast was nothing special. Considering the hotel was quite empty we we're disappointed not to be moved into a different room on request as the road is very noisy (would not recommend the cheapest rooms on the road side). Overall we really enjoyed our three night stay here however we feel it was probably not the best value for money.

worst hotel I've ever had the mispleasure to stay in anywhere in the world. No swimmable beach despite misleading pictures. No water the swimming pool. Staff were horrible no understanding of customer service whatsoever. Finally bed was like sleeping on a bed of bricks.

We enjoyed a relaxing week at the hotel. The restaurant had great food and the pool was a perfect place to relax and enjoy the view. Above all, the amazing staff took great care of us.

One of the best "value for money" stays in Lamai

- Taxi did not arrive at the airport as booked. - Staff knew little about the area as were "only working there for a couple of months". - Air conditioning was terrible in rooms.