Santhiya Koh Phangan Resort & Spa

Beautiful swim out pool room, beautiful views

Beautiful

Overall, one of the most stunning resorts I've stayed, get the private pool room it is the best!!!!

I stayed in one of its villa. I like the traditional Thai decor style of the resort. The overall experience feels authentic and natural, although maybe not most fashionable. I also enjoyed the free Muey Thai class offered. However, I find service / communication often not very smooth. Although given a WhatsApp number, it is rarely checked by the staffs, nor receive in-time response. Some requests, like ferry booking detail, often need to be re-confirmed several times to get it right. Rules are often quite inflexible, that makes the trip less enjoyable. For example, if your flight is delayed, there's no way you can leave your luggage in their ferry port for too long --- and no alternative solution is provided.

Beautiful property. Really unique and special. The buggies around the property are really efficient so being on the hill is not an issue - just amazing views. Staff in restaurants are amazing and food options are good value and delicious. Staff in reception not very good. You do not feel there is anyone in charge. Check in process is poor. Rooms are dark. Beach not as nice as many on the island.

Lovely property with great staff. The rooms are gorgeous, traditional design. The only negatives being some of the rotting woodwork, such as the sunbed boats, and railing round the main restaurant. Whilst there has been a general lack of upkeep there, Santhiya is still a lovely property for peace and quiet and id recommend it !

Great place to stay if you want a relaxing holiday to chill out and do very little. We did have a laugh at the old school music playlist that was on repeat so we did nearly know what song was next by the end of the week. Breakfast was great! Great variety. Staff were so lovely and friendly. Very responsive on WhatsApp for anything we needed. The food ordering system in restaurants and in the room via qr codes was great. Small beach which wasn’t the best to sunbathe on if you wanted to lie on the sand but over a bit of rockery you could access the larger beach beside it with access to a wider variety of cafes and restaurants.

Friendly staff. Front desk used 48 minutes for a simple upgrade to a better room . Bed bugs. Stayed at Synthiya in 2016. Returned in December 2024 where it’s clear that hotel area needs maintenance. Bad timing for pier maintenance. Noice all day from grinding - December 20th and 21st (weekend before X-mas).

We stayed at this beautiful hotel for 4 nights and enjoyed every second of it. We had a private pool in our room but also used the wonderful pool area by the sea. Compliments to the chef and her staff for good food and fun experience during the cooking class. This hotel is one of the best ones I have stayed at and would warmly recommend it to everyone.

This place is just awful. It’s an absolute joke. Do not be fooled by their beautiful grounds and their “5-star” claim. This hotel is a scam. First off, the resort is very far from town and you have to take a taxi to-and-from (which shouldn’t be a problem). We had to pay at the front desk for a taxi and they were quick to immediately mention we had to pay the taxi driver upon arrival as well. Paying double for a taxi? To top it off, the taxi NEVER showed up. We waited at the front gate for over an hour and nobody came to pick us up. By that time, all the restaurants were closed. The bathtub in our room had brown water flowing out of it.. we were told by the hotel staff that the water was “unsanitary” and “unsafe”. That is completely unacceptable and is a health hazard. Their beds are hard as rock and it’s as if you’re sleeping on the ground. We were unable to use their pool towels after 6 pm and were told there’s no exception to this rule. Seriously? Guests who pay money to stay at the resort can’t borrow a towel? They did not compensate us for any of these inconveniences. The hotel staff is by far some of the most rude people I’ve ever interacted with and the language barrier is horrible. Do yourself a favor and take your business elsewhere.

Beautiful hotel with great service staff

If you need a relax in the middle of the nature, with all the confort this is your place.

Best spa in the world 🌎

The property was beautiful But it was far from everything and transport was expensive

Everything about this resort from the staff to the food to the scenery is just absolutely incredible

Amazing place to stay. It’s a little far if you’re trying to visit around Phangan but with such an amazing resort and service. You find yourself not wanting to leave. The staff go above and beyond. Highly recommend.

We enjoyed our stay very much. Excellant service but I think our villa (hideaway with pool) will need some maintenance in the near future. Pool was clean and room was big. Staff were very friendly and helpful

Please, please make sure you do your research in other hotels in area first. We paid for a pool suite and it no where near reflected the cost we paid. Staff were rude, cold - app didn't work to book anything. We were directed to self serve upon arrival for a "welcome drink" and given a cloth in a plastic bag and told to check ourselves in. Truly couldn't believe the quality provided vs paid. Much nicer hotels in the area despite the grounds being beautiful

Særpræget hotel med Særpræget beliggenhed og super venligt personale, rengøring kunne der ikke klages over.

Really nice place. Great private pool and friendly staff. But we had a few cockroachs on our room. That was not so cool.