The Palmery Resort

The 1st room we had was not what I had booked. They did move us after the 1st night. We had booked a swim up pool suite. Very tired looking rooms with a lot of wear and tear. Access to the pool itself wasnt pleasant due to a lot of loose rubble, very dry, patchy grass and you couldnt just sit into the pool you had to walk accross other rooms patios to get to the steps to get in and out of the pool. We had friends stay in Deluxe swim up pool rooms which in my opinion were newer and much nicer with better access to their pools. Maintenance of the hotel wasnt great. If it was metal, it was rusty, if it was wet, it was mouldy, if it was wood, it was chipping away. Breakfsat wasnt the best either. I had it twice and only had the croissants, as the thought of eating 24hr old rice that was dry and crunchy isnt really my style. Location is decent enough to be close to Kata beach and local shops restaurants and as always there is a 7-11 close by! Staff were ok. I cant say anymore as they were not rude but they were not overly friendly either.

This place was amazing! The lobby and the room were so beautiful and clean. The staff were so friendly and accommodating. They knew we would miss breakfast one day, so they made us breakfast boxes to go. The complimentary breakfast was delicious and had many options. We also ordered dinner twice from the hotel restaurant and both times they were so delicious. I will recommend this place to everyone!

The Palmery Resort was wonderful. The lush gardens with hedges as privacy screens, frangipani, jasmine and palm trees blended seamlessly into the surrounding mountain views. The outdoor areas including the pools are maintained so lovingly by the hotel groundskeeper. As I did my early morning yoga on our verandah I saw him cleaning the pool outside our room every morning around 6am. The sweet creatures including geckos,birds, cats, snails and butterflies make the outdoor areas come to life. They are shy and don't come into the room. From the grounds there's views of The Big Buddha on Nakkerd Hill. The staff are friendly, warm and helpful. They speak English and helped to answer any questions about the resort, Phuket and Thai life. Upon arrival the staff take care of your luggage and seat you in the foyer with a purple pea juice and cool cloth. Check-in was easy and immediately we felt at ease. The room was spacious and clean. We had the pool access room where lounge chairs and tables allowed for private relaxation poolside. The bathroom is clean and well proportioned and equipped with a shower, both handheld and rain, with shampoo, conditioner, shower gel and soap. There is a bathtub with bath gel and the full sized window near the bath can either be opened entirely or closed for privacy. Bathrobes are provided as well as slip-on shoes. The towels are clean and soft with plenty of racks to hang them on to dry. The Palmery also provides pool towels.I did a TT review

We liked staying at the Palmer. The rooms were clean and quiet. There is a 7/11 and pharmacy few minutes left of the hotel. The massage places opposite were reasonable. Going right there was a laundry place 50 baht for 1 kg. 5 mins going right from hotel, there were 2 nice restaurants. Curry highway and Thai restaurant next to it, both had vegetarian options. The hotel shuttle was really good. 11am, 1,3,5 pm they pick up and drop off in front of kata beach or edge of karon beach. From Karon there is Bangkok bank if you want internal cash withdrawal. For breakfast some days there were limited vegetarian options but you can ask chef to make something.

Ausy the day manager was so helpful and understanding when there was a discrepancy with my booking via Wotif from Australia,Song and the other shuttle bus driver where helpful and considerate,Mo and all the girls for room service where highly professional I had a very comfortable enjoyable stay at the Palmer’s,highly recommend this hotel.

The property was nice with a good breakfast. Location wise it was a bit isolated and a decent walk from any nightlife or restaurants.

Have stayed at the palmery many times now! Good value resort,clean rooms,nice breakfast,reception check in was quick and efficient,variety of restaurant’s nearby shuttle service to Kata or Karon beach or a 15 min walk to Kata beach.

Average accommodation, a little trek from the beach and shopping area. Property has potential but needs some renovation as the age is showing in the rooms and pool.

Nice, relaxing hotel a little walk away from the hussle and bustle of Kata and its beach (5 min beach, 10 minute to nught market / food market). Swim up suites and rooms were spacious, cleaned daily with fresh towels. Staff were very helpful and room service food was very good quality including the breakfast which was very good, lots of fresh fruit, pastries, Thai dishes and an egg / waffle station. Free shuttle bus to & from Kata / Karon beaches a few times a day. Taxi / tuk tuk prices generally 2-300 THB from Kata / Karon. Use Grab or Bolt for ordering taxis from the hotel. Reception are also happy to arrange taxis too.

the grounds were OK, the bed lumpy, the room old, the floor slippery, easy to scratch your legs because of the bed configuration. The restaurant and reception was exposed to the outside, a very unpleasant dining experience. the shuttle was an old Toyota with badly made back seats, rusty steel with our backs exposed to raw metal no padding. Limited coffee and tea only one cup each per day.

I have been staying at this hotel since 2014. After 2021, the hotel has noticeably deteriorated in its cleanliness; the territory, lobby, pool, restaurant, and especially the breakfast dishes are dirty. You may be willing to put up with it for the bargain price, but for me this was the last visit. It's a shame to see how this once great hotel is deteriorating. I don’t have enough words and nerves to describe how much everything has changed and not for the better. The breakfasts have become simply terrible, barely warm, almost cold, the menus are not tasty; Eggs or omelettes are fried simply disgusting. Non-smoking rooms next to smokers, which simply poisons life when you leave your room to the pool and are forced to inhale the smog from all sorts of rubbish from the next room. Broken bar counters on the hotel premises make the appearance terrible. I love animals, but a large number of hungry cats on the territory does not make your vacation complete because you see these unfortunate cats and have to feed them. I don’t want to write anything more except that this hotel needs to radically think about everything that I have listed.

From the check-in process which included a complimentary beverage, to the pool right outside of our room, to the breakfast buffet, everything at this hotel was extraordinary. It's enough off the beaten path that it's not incessantly noisy, but it's also a short walk to the food stands, great restaurants and the beach. When we had difficulty securing a ride to the airport on January 1st, the hotel staff went above and beyond and personally drove us to the airport for the same price as the cab would have been. We would not have made our flight out, otherwise.

The area is nice enough. It's a 15 to 20 min walk to Kata beach. The staff are helpful and the room is kept clean and tidy. Internet is reasonable. The gym is in a poor condition and the best pools seem to be for private access only

2nd visit, going again November .. value for money, clean , good breakfast...

Palmery is such a beautiful place. With multiple pools per block makes it really nice as it never gets crowded. It's a wakable distance to the beach as well as shuttle service is offered multiple times throughout the day. I did the breakfast option and i was not disappointed. I would stay here again.

The room was spacious & pool access was awesome

Great stay once again excellent reception also executive pool access was nice breakfast was good variety and value for money..shuttle to Kata and Karon beach 4 times per day also some excellent Thai restaurants very close to resort eg Red Chair across the road from palmery.

Nice quiet property and amazing staff

Great place to stay. Above average breakfast. Great staff. My room however had poor wifi, so kept disconnecting every so often. Other than that, great experience!

Lovely ladies and gents at reception. Check-in could not be done before 2pm even though we stayed for a week. Welcome drink was amazing. Breakfast options were ok and food was average. Bath and sink does not hold water in so difficult to shave or bath (room 3104). Room service at no extra charge. Huge let downs: repair shop close to main pool which meant you listened to banging etc whilst trying to relax at the pool; cleaning team was biggest let down. Rooms aren't cleaned that well. Pools are lovely and maintained. Shuttle service to the beaches are a plus.