The Tarna Resort, Koh Tao

一日之內, 夾萬可以壞兩次, 門卡換完又壞, RECEIPTION 英文又差, 有問題又只懂推卸責任, 是我住過數一數二差的酒店, 我甚少給負評, 這是第一次.

酒店客房很舒适，我订的带阳台的房型，坐在阳台上吹吹海风喝咖啡很是舒适。位置呢离主街道远点，但后面的山坡环绕很是舒服，我是租了摩托车，所以出行倒是也方便。服务员很热情，笑得很甜。

環境舒適，食物ok，服務也可，沙灘比預期差少少，沙粗同有好多殻，兩個泳池都很舒適，晚上去Star 飲杯cocktail 同睇星星一流，聽住海浪聲，爽皮豬^_^，整體評分四星半。

漂亮的飯店，尤其是臨池房，陽台出去直接就是游泳池，從山上直接看到海景夕陽，美不勝收，員工親切，離沙林海灘走路10分鐘，惟一就是目前周圍在施工，不過睡覺時還好，櫃台員工Tik真的好親切幫忙解決問題，下次有機會再去!

相信這酒店應該是龜島其中一間最新的酒店，設施及環境很好，房間很大很舒適，但位置較遠，因龜島交通較不便，本土的士及酒店車的收費較高，只能於特定時間才有酒店車出市中心或回酒店，較為不便。酒店現在還在擴展中，基本上酒店景色很美，但有部份位置較低的房間，看不到太多海景，相對較高的會更美。

We really enjoyed our stay at the Tarna. Decent breakfast spread without being overly fancy. The free shuttle to and from town (and to and from the ferry) was greatly appreciated. The onsite dive school was excellent and we had great dives with them. The fact that their equipment is in great condition and they have their own traning pool at the hotel were big pluses. We had a room with its own pool, which we really enjoyed - But be aware that these rooms are all facing onto the construction site next door. I estimate that it will be ongoing for at least another year (we stayed in April 2025). To be fair it wasn't that intrusive, but I think potential guests should know about it.

Alt var helt nydelig, men villaen er litt gammel som gjorde at f.eks alt av lys plutselig skrudde seg av og air condition lagde høye lyder, kjøleskapet lagde også mye lyd. Ellers veldig veldig fint. Frokosten var helt grei:)

Der kostenlose Shuttle vom Pier zum Hotel war gut, die Unterkunft vorher aber zu erreichen und eine Bestätigung zubekommen hat mehrere Anläufe gebraucht und erst einen halben Tag vorher geklappt.. das geht definitiv besser. Die Anlage ist weitestgehend in einen guten Zustand. (Jedenfalls unsere Villa und alles bis zum Eingang was wir gesehen haben) Das Personal grüßt immer freundlich und ist sehr zuvorkommend. Vom Hotel bis zum Strand sind es nur ein paar Gehminuten Bergab und es befinden sich einige sehr gute Restaurants in der Nähe. Der Frühstücksraum ist nicht klimatisiert aber das war vollkommen in Ordnung. Das inkl. Frühstück war auch eines der besseren welches wir in Thailand hatten. In der Villa hat uns gestört, dass es zum Bad keinen Vorhang oder ähnliches gab. Auch gab es keinerlei haken um Handtücher aufzuhängen. Positiv zu erwähnen ist auch, dass das Housekeeping ausversehen eines unserer eigenen Handtücher bei der täglichen Reinigung mitgenommen hat und wir anstandslos ein neues Ersatz Handtuch erhalten haben. Der Poolbereich vom Hotel ist relativ klein. Es gibt dort nur sechs liegen und der größere der beiden Pools wird täglich von der Tauchschule genutzt. Es waren jedoch immer liegen frei als wir dort waren. Man kann auch direkt am Hotel Roller für 250 Baht am Tag ausleihen. Alles im allem waren wir zufrieden mit dem Aufenthalt.

Tutto perfetto, dallo staff eccezionale e gentilissimo alla colazione fantastica

Booked this hotel for my sons 21st as a special treat with 2 of his friends. Pure luxury for them. They were looked after so well. Great service and a beautiful hotel

Booked this hotel for my sons 21st as a special treat with 2 of his friends. Pure luxury for them. They were looked after so well. Great service and a beautiful hotel

WARNING!!!! We booked this accommodation with the belief of a nice magical hotel with great service that could make a week on Koh Tao fantastic. We booked the room with access to the private pool. The hotel is located a bit up on Koh Tao, which is not a problem and something we really knew. What permeates the entire hotel is a lack of service and caring for its guests. The hotel is not clean, run-down, and lacks attention to detail. The breakfast feels mediocre and the furnishings and surfaces are very basic and not well thought out. The staff is kind but lacks the authority or ability to help and resolve situations. We chose to leave the hotel after 4 days when we found another accommodation due to the island being fully booked. We agreed with the hotel that if they found a new guest for our room, we would get a refund for the remaining nights. Since Koh Tao was fully booked, this should not have been a problem. However, the hotel came up with various excuses for why they couldn't assist us and no compensation was offered. In the end, there are much better hotels on this island. A big warning for this one.

PROS: Staying in the villa was a very cool experience and the views were amazing. The bed was also very comfortable and the duvet was great. In addition, the staff were attentive and they would pick us up from our villa to reception in a golf cart for free (steep hill but could easily be walked). CONS: Although we liked the villa, one significant downside was that there wasn’t a proper door on the bathroom (or a roof) meaning that you could hear everything going on in the bathroom in the bedroom. For that reason, it would put me off staying again. We booked a sea view villa so curious to see whether this issue affects the other property types. We had also expected the pool to be much bigger but it’s really quite small. Although there are two public pools, one is used exclusively for diving and there isn’t much space to lounge around the swimming pool. Finally, it is also worth noting that the shuttles to town only run 4 times a day (8:00 / 10:00 / 16:00 / 18:00) and back 5 times day (10:00 / 11:00 / 16:00 / 18:00 / 21:00). Out of hours service is 50 baht per person per journey.

Absolutely fantastic hotel, in a great location and lovely service. Cannot recommend more!

We booked another 4 days at this resort because we liked it so much. The staff were so thoughtful and helpful. They went out of their way to make every guest a beautiful Kratong for us to take to the pier to release into the waves. So beautiful and so thoughtful! Loi Kratong Day On the full moon of the twelfth lunar month, in November, this festival celebrates the release of misfortune. ‘Loi Kratong’ means to float a ‘Kratong’, an object decorated like a lotus bloom which is laid on the water to be carried away, thereby symbolically taking away any bad luck. Respect is also paid to the spirit of the waters. The festival, with live stage performances, is held in the evening at the main pier in Mae Haad. Jonathon, the Divemaster was so personable and friendly. We were not diving this trip but he took the time to carefully explain about different spots to snorkel and how to access them. I believe he would be an excellent Divemaster as he is so encouraging and positive. You will like him. The pool at the resort is specially designed to teach diving. Try it!! I would give the staff full marks! The location is ideal as they offer free shuttle service. We enjoyed the walk up and down !

Very nice hotel! Best bed we had on our trip to thailand! The food was just okey, hope the food is better in the high season. The serivice was good, BUT very poor english. The room serive had to come up to our room so we can point at the menu. We had a room with grand pool access. Very nice!

Fantastic hotel with the nicest staff! We had a villa hillside with a view of the ocean and big balcony. Everything about the accommodation was perfect, really clean and up to date, looked even better than the pictures, really comfortable bed and a big bathroom. Watching the sunset from the balcony was one of the highlights! The food in the restaurant was good and the staff were all so nice and always tried to give the best service possible. Sometimes you could tell that the waiters maybe lacked a bit of experience, however it never bothered us since the were so serviceminded. The hotel being a bit up in the mountain was never a problem either. When renting a scooter (which is recommended no matter where on the island you’re staying) it is a 2 minute ride to the beach with a big parking by the reception. If you do not rent a scooter the hotel offers free rides to and from the beach specific times during the day/night. Outside of this schedule you can pay 50 baht/person (1,5 USD) to go either way and this service is offered 24/7. We also walked both up and down to the beach a few times which was not that bad, without a doubt worth it for that view! Also saw some reviews complaining about rooms being up a hill from the reception. It is literally 2 minute walk to the furthest room and anyone moderately active will have no problem with that, again worth it for the view. If this would be a problem the hotel for free gives you a ride up/down Best hotel in koh tao!

We stayed here for a couple nights to experience all Koh Tao had to offer. The steep inclines throughout the hotel's walkways were tough for my gf to navigate and the hotel is far away from the walking streets. However, the shuttle services, consieege and private pools more than made up for it. Our room was huge as well.

Number of staffs in front desk is absolutely insufficient and their english is too bad. So for any communication i have to wait and spend time for 30 minutes.

Espectacular !! No lo duden