普吉岛西瑞湾威斯汀水疗度假酒店

Nice service

The staff serive is pretty good…my girl friend birthday ,they make a surprise for us…and so many time give a help actively….my room air conditioner was broken…they replaced the room for us immediately….. Thank you for the service ☺️

We booked pool access room and nearly become our private pool, very chill and comfortable. Breakfast buffet is excellent with many choices. Staffs are very polite and quick reaction against our requests. Definitely will book this hotel again if I have chance to come back Phuket.

暑假帶小孩入住泳池別墅，ㄧ臥/ㄧ衛/ㄧ廳，非常棒的vaill 在房間內就有無邊際泳池面對著海灣風景，小孩在泳池裡，可以坐在客廳看著海景兼顧小孩。 只有冷氣的聲音太吵一點，其他都非常棒，雖然離普吉鎮15分遠，但是花一點計程車錢出來吃飯或者按摩也是划算的，不想出門點客房服務的餐點也非常好吃而且品質極佳，送來都是熱的，下次會想再入住的酒店。

很棒的酒店，什麼都很棒，服務、設施、環境、景觀！加入會員消費還有折扣，服務也很好

很棒的渡假村，服務周到，親切，第一天員工就認識並記住我們，免費幫我們升等，餐廳、泳池、景觀都很棒，下次一定會再來，唯一缺點是隔音不太好

Irresponsible n helpless management ! Hopeless n disappointed decision ever !

My family and I had a fantastic time at The Westin Siray Bay. From check-in to check out all the staff were superb! The food at the restaurants was also much better than expected. Though we ran into a small issue with the shuttle, the team went above and beyond to make up for it. The only thing I would advise others is that the property is in a remote location, so going anywhere will require a car.

I booked for the pool villa for one night, check in was efficient and convenient. All the staffs were well-trained & friendly. The room is amazing with the lovely sea view and you could see the chipmunks on the tree sometimes! I will definitely come back and stay here again!! :)

位置偏僻，适合纯粹泡酒店的。kids club也比较小，进出房间要靠接驳车，特别是出房间要打好几次前台电话，接驳车才会来。这点体验感非常不好。酒店有班车去普吉镇（150每人）和巴东（250每人），儿童都半价。一开始以为普吉镇的停靠点是在中央百货，谁知道根本不是。去中央百货还要叫双条，250铢。这点体验感也非常不好。早餐不错，酒店的私人沙滩太脏，根本无法玩，看了一眼就走了。酒店房间很大，但设施旧了，和同集团的艾美比完败。以后也不会考虑继续住了。

灣景很美，從窗外看出來就是整個灣，且這個景色應該整個渡假村每個房間都有。 不折不扣的威斯汀、美式的大器，房間用料實在。

地方偏僻，遠離市區，因此也很安靜，最好租車，便於出入酒店和各景點。酒店環境好，都是海景房，服務也較到位。

Stay 4 nights, hotel location is far away from patong beach, if you rent a car it is ok to stay otherwise you need to spend 1 hour to go everywhere. I stayed in a pool access seaview room, the view is beautiful but the decoration inside the room isba bit old, the air condition is leaking water from the ceiling, the lighting switch is not functioning. The breakfast is ok but full of chinese tour. They are everywhere in the hotel and they are so noisy even i can hear in my room what they talked about in their room.

酒店整體設計優越，身處泳池可欣賞日落，非常寫意；職員態度專業有禮，親切友善；唯獨食物水準一般及酒店附近沒有景點或夜市可行，要乘車最少15分鐘才有地方可行；另外酒店房內沒有免費WIFI，做成很大的不便

酒店非常大，酒店在山上，行落去就是海灘，我們一行4人房間升級了，升級為頂級屋內已有泳池，早，晚餐好食，員工有禮，為一不好的屋內外都有好多小昆蟲，但是沒有蚊子。

這裡的spa是我做過最好的 超級舒服而且環境技術都一流 下次還會再去 工作人員態度也很好 就是出入不太方便一定要用車而且晚上有壁虎 大家小心了

Good , very good , very nice hotel and a good relax place

Good environment and caring services provided by staff members.

The hotel is very nice but the location is not that gd. You must hv a car or you hv to pay for shuttle bus wherever u would like to go.

酒店偏遠, 如自駕遊比較方便, 離巴東市中心1小時車程, 我今次住pool access 房, 好舒服, 既可晒太陽又可浸池, 浸在池中睇日落十分寫意, 酒店員工友善, 早餐豐富有白酒.