卡利梅拉德尔菲诺海滩度假村及 SPA 中心 - 全包式

Personnels désagréables

No hand shower in the toilets, you can only use the toilet paper. You will find lots of cockroaches. The maid of the day is good, on the other hand those of the night are very bad in case you need them (they don't come unless you insist several times). Servers are good The food is average The children's pool is good, the adult pool is average (not very deep and small). Some receptionists have to learn to smile, it's free.

Good not great Breakfast bare minimal Bar staff very friendly and nice Receptionists abrupt

To: Expedia Travelocity Customer Service From: Alexander A. Matunine Re: Itinerary 72163870471498 Calimera Resort refund Date: December 3, 2021 To whom May I concern; I purchased 3 nights stay in Calimera Delfino Resort Spa in Hammamet, Tunisia for November 2-5, 2021 through Expedia.com. They require me to pay in full $ 266.64 using my Master Card ending 8379. I showed up on November 2 afternoon hours and wasn't able to check-in. Hotel was not operative for this time. Security man claimed that hotel is closed for a season. On same day I tried to rebook other nearby hotel via Mobil Expedia Apps. I stayed 3 nights at other hotel located nearby. Upon returning back to the U.S. I contacted Expedia to explain my experience and demanded refund. Expedia claimed it can't refund money since it was already paid / collected by hotel. Expedia tried to contact hotel but learned that hotel is closed for a season. Expedia claimed that it has no responsibility to collect and I will have to contact hotel directly to collect money. It surprised me a lot. I have been very loyal customer for Expedia for almost 20 years, and never saw this situation like this. Also I was very surprised how terrible Expedia phone customer service is. A lot of sudden phone disconnections, and all operators don’t know situation that I have to explain all over again and again. They tried all same routine to contact hotel, then said wait for response. Honestly, I am very disappointed at Expedia service.

nice family hotel , good food and great service

Amazing hotel

Great place food and people as always I bin here a few times now never seem to fail back again next year

Great staff and an amazing adults only pool! The gym and tennis courts were also fantastic. Will be returning.

Good for this money. Nice sea and beach. Big room.

Good size of hotel,lot of space , the existing ofrelaxing pool ,kids area ...

The relaxing pool area however it needs to be monitored as some don’t respect the quite maybe have don relaxing spa music there aswell.

Positive: Good gym for a hotel. The use of the safe is included (a big plus). High speed broadband everywhere (not given in hotels in the area). Gardens are well maintained and gardeners are very polite and welcoming. You can a coffee, water or a drink and a bite 24/7. My house keeper (Souha) was great and kept the room very clean, she along with the rest of house keeping staff were very courteous and welcoming. She never missed a day. Haylel the waiter was very good, welcoming, he went the extra mile with a smile. I wouldn't say the same about the rest of the waiters. Most of them did the bare minimum, clients get ignored unless you really put the effort to catch their attention. Negative: The whole place is infested with flies , on the food, in your drink, on the beach, in your room everywhere. Facilities and rooms are rundown . especially the rooms , they feel like a youth hostel not a 4 star hotel. Consequently, a similar hotel in a similar state with a similar level of service say in Greece or Spain will be ranked 3 star at best. Reception staff do find it really hard to smile and say good morning or high (with few exceptions). Waiting crew and bar crew sometimes seem like they just can't be bothered and some of them actually look annoyed that you are there . I was annoyed from day one with my room, I told reception about it, they promised to change it but never came back to me

The staff were quite rude at times which was shocking and disappointing. It was also concerning when some of the male

Very good hotel and service perfect for fama only holding

Very wide spaces, beach, restaurant. Currency exchange in place. Good organization

Der Club hat zwischenzeitlich fast schon wieder das Niveau vom ehemaligen Betreiber ALDIANA erreicht. Ich hatte ein frisch renoviertes Zimmer mit Meerblick, hervorragende Ausstattung und Sauberkeit. Essen mindestens Note GUT. Personal wie immer sehr freundlich und zuvorkommend. Einziges Manko war, dass während meines Aufenthalts (1.10. bis 8.10.) keinerlei Bank-Services (Abhebungen, Geldwechsel) möglich waren wg. "Technischer Gründe" (1 ganze Woche?).

Terza volta al Delfino Beach. Prima post COVID. Temevo un calo di livello. Invece continua a meritarsi tutte le 4 stelle. Unica pecca, questo giro, la piscina coperta della SPA non era riscaldata. Era un plus importante per me.

Un très bel hôtel et un personnel aux petits soins

Hôtel super, nous avons très très bien mangé et surtout top niveau pour la propreté et la gentillesse du personnel.