蓝星酒店 - 全包式

Inget

The hotellrooms did not looked like anything on the pictures on internett. When we arrived they tried to give us to familyrooms, instead of the three dubblerooms we had bookende. We traveled with our three grown kids so family rooms was not what we wanted. Because we said no to the familyrooms we had to wait another hour to Get our rooms. When we finally got our rooms, our first room looked like a monastery-cell, and with two single beds. Back in the reception, we had to wait another 30 mins to Get another room. The room we ended up with was ok, but not like anything like the pictures on the hotell website. The aircondition had only one temprature and was not adjustable. The hotelstaff is a story on it’s own. Almost everyone treated you like you where a pain in the a..the where rude and condescending. They where not helpful with anything you asked about. In the poolbar in daytime, they often stood 4 persons behind the bar, 3 of them smoked or looking at there phones while the fourth served the customers. And it was not at all service with a smile!! In the beachbar, the staff where almost unfriendly. My husband got yelled at because he did not know that wine was not included in the all-inclusive at the beachbar. The beach towels that where included nobody informeres us about, so we had to but our own. The food was the most positive about the hotel. Great variety and nice food. I will never visit this hotel again and will not recomend it to anyone i know.

Greit hotel, fint rom, fine basseng, god mat, kort vei til egen fin Strand sentralt på Kleopatra stranden. Vil sikkert vurdere å bo her igjen når reisen går tilbake til Alanya.

Gute lage

great hotel, would go back

nix te bleven stad is dood na zons ondergang, eten kan beter, geen baklava en ayran,

تاخرت كثيرا في استلام الغرفة اعداد النزلاء كبير وعدد العاملين في الفندق قليل الفندق مزدحم جدا صبغ جدار الغرفة كان يتساقط بسبب الرطوبة والمطعم فقير لايوجد كراج خاص بالفندق

I would like to commend Mehmet at the reception desk for helping to sort out the miscommunication between orbitz/Expedia and Blue Star as I was checking in.. He was a total life saver in putting in the extra effort to help find me accommodations and saving my trip that created memories that will last a life time. I’d also like to thank the staff at the Green Bar during the Animations. They were always upbeat and quick to keep your glasses filled.

Hotel doesn’t have parking

Når det så er sagt er der ingen dyner på værelserne men et "sengetæppe" og et almindeligt tæppe og det på trods af at det ikke er sommer/ eller en varm periode vi er der nede i! Sengene er som beton med alt for hårde madrasser. Badeværelser afløb næsten tilstoppet så det nærmest oversvømmer ved almindelig badning, Aircondition units der larmer som russiske tankvogne! og en ret så kedelig morgenmadsbuffet. som vi spiste ved 1 gang. Vi spiste aldrig aftensmad der, der vi foretrak at spise ude. Men vi fik da spist natmad eller som det hedder der "natsuppe" som serveres mellem 23.00 - 00.00. Den eneste grund til at scoren går op er receptionisten Mertcan. Når Mertcan sidder i Receptionen er servicen fantastisk.

Huoneet ihan hyvät, vähän vanhanaikaiset. Hotelli tosi hieno, työntekijät ystävälliset ja avuliat. Huoneen siivouksessa petrattava ja siivooja on mahdollisesti virheellisesti luullut, että pöydällä lojuva raha oli jätetty hänelle, koska siivouksen jälkeen oli rahatkin hävinnyt. Ilmainen bussi vie rantaan suoraan hotellilta, jossa toki miinuksena se että rannalla joudut maksamaan aurinkgontuoleista ja varjoista. Parturi-kampaamo hotellissa on plussa, mutta hinnat aika korkeat, suosittelen tinkiä hinnassa aina. Kaupungin keskusta ei ole kaukana, vaan kävelymatkan päässä. Animation team henkilökunta ei puhuu melkein ollenkaan englantia, eikä varsinaisesti mitään muuta kieltä. Ainoastaan yksi tyttö puhui tosi hyvä englantia. Ruoka oli aina tosi hyvä ja runsas valikoima. Ravintola tosi kaunis ja siisti, mutta vieraita oli niin paljon, että kaikille ei aina vapaata paikka löytynyt. Liika venäläisiä hotellissa vieraina ja he ovat tosi törkeitä Aamuisin jo oli kaikki aurinkotuolit varattuja, eli pyyhkeet heitetty tuolien päälle vaikka ketään ei ollut sinne tulossa monta tuntia vielä. Tällaista ei saa tehdä, henkilökunta voisi kerätä kaikki pyyhkeet pois. Lapsille uima-altaita ja ohjelma päivällä ja iltaisin myös. Hotellin uima-altaalla saa välipalat suoraan baarista, valitettavasti joka päivä samat ruoat, kuiva burgeri, ranskalaiset ja salaatti. Mutta hyvä hinta ja laatusuhde, voin kyllä suosittella.

tyvärr för hårda sängar och dåligt wifi. För övrigt mycket bra med väldigt rar och hjälpsam personal. Vi rekommenderar

Sängen var inte bekväm och den gjorde irriterande ljud vid minsta rörelse på ett spänt sätt. Doften av matlagning från morgon till kväll i hela rummet (jag var på femte våningen). Många av lamporna i rummet fungerar inte.

Хороший , чистый Отель, но если ваш номер с видом на бассейн у ресторана, то готовьтесь услышать звяканье посуды и тарелок , каждый день , с 7 утра . А если ваш номер с видом на бассейн в корпусе где ресепшн , то готовьтесь целыми днями слушать громкую однообразную веселую музыку в течении дня. Так же одинаковая Музыка во время обедов, завтраков ужинов. Без конца повторяющаяся анимация. Персонал отеля ничего не рассказал , где что находится, например, где тренажёрный зал. По английски говорят буквально несколько человек . Еды очень много( порядка 70 позиций) , но почти все не вкусное и однообразное. На пляже есть бар от отеля - это большой плюс, когда планируете провести время на море . Увы когда на море волны с детьми опасно находиться , на дне встречаются камни. Если не брать тур , то трансфер до аэропорта стоит неприлично много , как билет на самолёт.

incredibly happy, would very much like to come back💞

amazing, so good and polite staff, food was excellent, everything was wonderful

No cocktails included. Staff at reception were rude. Air con didn’t work in the room they wouldn’t fix it we slept on balcony it was that bad. No food options at meal times only 4/5 hot dishes. Pools really dirty and smelly.

Meget for pengene . Udmærkedet god hotel til fint pris og centralt i Alanya.

Temizligi idare eder ama, en büyük sorun otelin asiri dolu olmasi, ve müsterilerin avrupali olmamasi, eskiden cogunlugu iskandinevli müsterilerdi ama simdi yanlizca ruslarin oldugu bir otel. Otel okadar doluydu ki dogru düzgün yemek yigemedik, her sirada en az 15 dakika bekliyorduk, yani düsünün, sicak yemek 15 dakika, salata 15 dakika, pasta 15 dakika, 6 gün boyunca yanlizca yemekle iki kere icecek ictik, cünkü asiri bir sira vardi icecek kurugunda. Yani otelde yemek saffi hic keyifli degildi, hatta stresliydi, hemen yiyip cikiyorduk. Yemek cesidi azdi ve lezzetsizdi. Cogu zaman oturacak yer bulamiyorduk. Burda sorun koordineydi, yani elemanlar yanlis yönetiliyordu. Bögle durumlarda sag amiri iyi koordine etmeliydi, masalarin hemen temizlenmesi lazimdiki, baskalari oturabilsin, bazi masalar bostu, ama temizlenmemisti bu yüzdende yer bulamiyorduk. Gündüz havuz basinda yer bulmak cok zordu. Aksam bile herkez oteldeydi, kimse otelden cikmiyordu, bar kuyrugu uzundu. Müsteriler sirada durdugunda hic coronayi düsünmeyerek Insanin agizina kadar giriyorlardi. Elemanlar efendiydi ve saygiliydi. Burda sorunun büyügünü yöneticiler tasiyordu, cünkü otel asiri doluydu. Bunlari yazmamin sebi, eskiden bluestar iskandinev müsterilerle doluydu ve yemek cesidi coktu. Yani otel yemegi yeni müsteri kitlesinee göre hazirlamisti diye düsünüyorum. Bu müsteri degisikligi otelin adini asiri sekilde degistirdigini düsünüyorum.

Cleanliness was disgusting, cleaners don't know how to clean a room. They didn't even replace toilet paper. Wifi in the room is terrible, very poor signal. Food is poor, drinks are bad.